Pack Leader: Dog Daycare & Boarding — Shared Ownership

Digs Dog Care; Norwalk (CT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Dental and vision benefits

401(k) with company match

Medical benefits after 6 months

Shared Ownership Program

Job summary

Dog Gone Smart, part of Digs Dog Care, is seeking a Pack Leader to supervise and care for dogs in daycare and boarding. You will ensure safety, monitor health and behavior, and maintain a welcoming, stress-free environment for every pup.

Join a team that values genuine love for animals, attention to detail, and teamwork. The role supports grooming tasks, facility cleanliness, and customer relations in a fast-paced, pet-loving setting.

Qualifications

• Knowledge of basic dog behaviors and body language.
• Familiarity with kennel operations and animal care.
• Strong communication skills (written and verbal).
• Ability to handle animals safely and confidently, including large/giant breed dogs.

Responsibilities

• Ensure the safety and well-being of all daycare and boarding dogs using proper handling techniques.
• Monitor and proactively address dog health and behavior; report any concerns to your supervisor immediately — zero tolerance for non-approved handling methods.
• Deliver a hospitality-first experience by engaging warmly with every dog and making each visit feel welcoming and stress-free.
• Keep play areas and accommodations clean, including clean-up of bodily functions and proper use of cleaning chemicals.
• Follow all feeding, medication, exercise and allergy protocols for every animal in care.
• Sanitize bedding, dishes, toys, and accessories; restock supplies as needed.
• Assist with lobby customer relations, ensuring pet parents feel informed and at ease.
• Assist with grooming tasks (bathing, brushing, drying).
• Pitch in on additional tasks that contribute to the overall culture, pet wellbeing, and hospitality experience at DGS.
• Work respectfully with teammates and maintain a positive, professional attitude at all times.

Skills

Dog behavior

Kennel operations

Communication skills

Safety handling

Job description

Dog Gone Smart, part of Digs Dog Care, is seeking a Pack Leader to supervise and care for dogs in daycare and boarding. You will ensure safety, monitor health and behavior, and maintain a welcoming, stress-free environment for every pup.

Join a team that values genuine love for animals, attention to detail, and teamwork. The role supports grooming tasks, facility cleanliness, and customer relations in a fast-paced, pet-loving setting.