Pack Leader - Dog Care with Shared Ownership

Digs Dog Care; Downers Grove (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Dental and vision benefits

401(k) with company match

Medical benefits after 6 months

PTO after 6 months

DigIn Shared Ownership Program

Discounted DayPlay

Job summary

Doggie Depot, part of Digs Dog Care, is seeking a Pack Leader to supervise, ensure safety and care for dogs in daycare and boarding, delivering premium, attentive service. The role requires love for animals, sharp observational skills, and calmness in a busy setting.

You will maintain cleanliness, monitor health, communicate concerns, and support the team. We offer medical benefits, PTO after 6 months, 401(k) with matching after 90 days, DigIn Shared Ownership, and discounted DayPlay at many

Qualifications

• Knowledge of basic dog behaviors and body language.
• Familiarity with kennel operations and animal care.
• Strong communication skills (written and verbal).
• Ability to handle animals safely and confidently, including large/giant breeds.
• Strong attention to detail.
• Ability to follow directions closely.
• Strong ability to work independently and as part of a team.
• Calm and level-headed with a pleasant demeanor.
• Physically able to lift up to 50 lbs.
• Comfortable working indoors and outdoors with dogs of all sizes.
• Available for flexible scheduling, including holidays and weekends.

Responsibilities

• Ensure the safety and well-being of all daycare and boarding dogs using proper handling techniques.
• Monitor and proactively address dog health and behavior; report any concerns to your supervisor immediately — zero tolerance for non-approved handling methods.
• Deliver a hospitality-first experience by engaging warmly with every dog and making each visit feel welcoming and stress-free.
• Keep play areas and accommodations clean, including clean-up of bodily functions and proper use of cleaning chemicals.
• Follow all feeding, medication, exercise and allergy protocols for every animal in care.
• Sanitize bedding, dishes, toys, and accessories; restock supplies as needed.
• Assist with lobby customer relations, ensuring pet parents feel informed and at ease.
• Assist with grooming tasks (bathing, brushing, drying).
• Pitch in on additional tasks that contribute to the overall culture, pet wellbeing, and hospitality experience.
• Work respectfully with teammates and maintain a positive, professional attitude at all times.

Skills

Dog behavior

Kennel operations

Communication

Animal handling

Attention to detail

Follow directions

Teamwork

Calm under pressure

Physical strength

Flexible scheduling

Job description

Doggie Depot, part of Digs Dog Care, is seeking a Pack Leader to supervise, ensure safety and care for dogs in daycare and boarding, delivering premium, attentive service. The role requires love for animals, sharp observational skills, and calmness in a busy setting.

You will maintain cleanliness, monitor health, communicate concerns, and support the team. We offer medical benefits, PTO after 6 months, 401(k) with matching after 90 days, DigIn Shared Ownership, and discounted DayPlay at many