Pack Leader: Premium Dog Care & Shared Ownership

Digs Dog Care; Lake Zurich (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental/Vision

401(k) Match

Medical benefits after 6 mo

Shared Ownership

DayPlay discounts

Job summary

Digs Dog Care is hiring a Pack Leader to supervise daily care of dogs in our daycare and boarding programs. You will help ensure safety, clean facilities, monitor health and behavior, and communicate concerns to supervisors while delivering warm, hospitality‑driven experiences for pets and their parents.

Ideal candidates love animals, stay calm under pressure, follow procedures, and can lift up to 40 lbs. Flexible scheduling including weekends is required, and you will join a team committed to

Qualifications

• Knowledge of basic dog behaviors and body language.
• Familiarity with kennel operations and animal care.
• Strong communication skills, both written and verbal.
• Ability to handle animals safely and confidently, including large/giant breed dogs.
• Strong attention to detail and careful adherence to procedures.
• Ability to follow directions closely (written and verbal).
• Ability to work independently and as part of a team.
• Remain calm and level-headed with a pleasant demeanor.
• Physically able to lift up to 40 lbs., bend, and stand or walk for long periods.
• Comfortable working indoors and outdoors with dogs of all sizes.
• Available for flexible scheduling, including holidays and weekends.

Responsibilities

• Ensure the safety and well‑being of all daycare and boarding dogs using proper handling techniques.
• Monitor and proactively address dog health and behavior; report any concerns to your supervisor immediately.
• Deliver a hospitality‑first experience by engaging warmly with every dog and making each visit feel welcoming and stress‑free.
• Keep play areas clean, including clean‑up of bodily functions and proper use of cleaning chemicals.
• Follow all feeding, medication, and allergy protocols for every animal in care.
• Sanitize bedding, dishes, toys, and accessories; restock supplies as needed.
• Assist with lobby customer relations, ensuring pet parents feel informed and at ease.
• May assist with grooming tasks (bathing, brushing, drying) upon completing required training sign‑off.
• Pitch in on additional tasks that contribute to the overall culture, pet well‑being, and hospitality experience at Digs.
• Work respectfully with teammates and maintain a positive, professional attitude at all times.

Skills

Dog behavior knowledge

Kennel operations

Communication skills

Animal handling safety

Attention to detail

Ability to follow directions

Teamwork

Calm under pressure

Physical stamina

Flexible scheduling

Job description

Digs Dog Care is hiring a Pack Leader to supervise daily care of dogs in our daycare and boarding programs. You will help ensure safety, clean facilities, monitor health and behavior, and communicate concerns to supervisors while delivering warm, hospitality‑driven experiences for pets and their parents.

Ideal candidates love animals, stay calm under pressure, follow procedures, and can lift up to 40 lbs. Flexible scheduling including weekends is required, and you will join a team committed to