Pack Leader: Premium Dog Care with Shared Ownership

Digs Dog Care; Norwalk (CT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Dental and vision benefits

401(k) with 4% company match

Medical benefits after 6 months

DigIn Shared Ownership Program

Discounted DayPlay at many locations

Job summary

Dog Gone Smart, part of Digs Dog Care, is seeking a Pack Leader in Norwalk, CT to supervise and care for dogs in our daycare and boarding programs, ensuring safety, health, and a calm, proactive environment. You will maintain clean play areas, follow feeding and medication protocols, and help greet pet parents with warmth.

The role requires a love for animals, sharp observation, and the ability to stay composed in a fast‑paced setting.

Qualifications

• Knowledge of basic dog behaviors and body language.
• Familiarity with kennel operations and animal care.
• Strong communication skills (written and verbal).
• Ability to handle animals safely and confidently, including large/giant breed dogs.
• Strong attention to detail.
• Ability to follow directions both written and verbal.
• Strong ability to work independently and as part of a team.
• Ability to remain calm and level headed with a pleasant demeanor.
• Physically able to lift up to 40 lbs., bend, and stand or walk for long periods.
• Comfortable working indoors and outdoors with dogs of all sizes and temperaments.
• Available for flexible scheduling, including holidays and weekends.

Responsibilities

• Ensure the safety and well‑being of all daycare and boarding dogs using proper handling techniques
• Monitor and proactively address dog health and behavior; report any concerns to your supervisor immediately — zero tolerance for non‑approved handling methods
• Deliver a hospitality‑first experience by engaging warmly with every dog and making each visit feel welcoming and stress‑free
• Keep play areas clean, including clean‑up of bodily functions and proper use of cleaning chemicals
• Follow all feeding, medication, and allergy protocols for every animal in care
• Sanitize bedding, dishes, toys, and accessories; restock supplies as needed
• Assist with lobby customer relations, ensuring pet parents feel informed and at ease
• May assist with grooming tasks (bathing, brushing, drying) upon completing required training sign‑off
• Pitch in on additional tasks that contribute to the overall culture, pet wellbeing, and hospitality experience at Digs
• Work respectfully with teammates and maintain a positive, professional attitude at all times

Skills

Knowledge of basic dog behaviors and 体

Job description

Dog Gone Smart, part of Digs Dog Care, is seeking a Pack Leader in Norwalk, CT to supervise and care for dogs in our daycare and boarding programs, ensuring safety, health, and a calm, proactive environment. You will maintain clean play areas, follow feeding and medication protocols, and help greet pet parents with warmth.

The role requires a love for animals, sharp observation, and the ability to stay composed in a fast‑paced setting.