Dog Care Pack Leader — Safe, Welcoming Daycare

Paws and Claws Total Dog; Eau Claire (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dental and vision benefits

401(k) with company match

Medical benefits after 6 months

DigIn Shared Ownership Program

Discounted DayPlay at many locations

Job summary

Paws & Claws Total Dog, part of Digs Dog Care, seeks a Pack Leader to supervise and care for dogs in daycare and boarding. You will ensure safety, monitor health and behavior, follow protocols, keep areas clean, and engage with pet parents to deliver a premium experience.

You will be trained for handling, grooming support, and teamwork, with benefits starting after milestones. Flexible scheduling, including weekends and holidays, is required.

Qualifications

• Knowledge of basic dog behaviors and body language.
• Familiarity with kennel operations and animal care.
• Strong communication skills (written and verbal).
• Ability to handle animals safely and confidently, including large/giant breed dogs.
• Strong attention to detail.
• Ability to follow directions closely (written and verbal).
• Strong ability to work independently and as part of a team.
• Ability to remain calm and level-headed with a pleasant demeanor.
• Physically able to lift up to 40 lbs., bend, and stand or walk for long periods.
• Comfortable working indoors and outdoors with dogs of all sizes and temperaments.
• Available for flexible scheduling, including holidays and weekends.

Responsibilities

• Ensure the safety and well-being of all daycare and boarding dogs using proper handling techniques.
• Monitor and proactively address dog health and behavior; report any concerns to your supervisor immediately — zero tolerance for non-approved handling methods.
• Deliver a hospitality-first experience by engaging warmly with every dog and making each visit feel welcoming and stress-free.
• Keep play areas clean, including clean-up of bodily functions and proper use of cleaning chemicals.
• Follow all feeding, medication, and allergy protocols for every animal in care.
• Sanitize bedding, dishes, toys, and accessories; restock supplies as needed.
• Assist with lobby customer relations, ensuring pet parents feel informed and at ease.
• May assist with grooming tasks (bathing, brushing, drying) upon completing required training sign-off.
• Pitch in on additional tasks that contribute to the overall culture, pet wellbeing, and hospitality experience at Digs.
• Work respectfully with teammates and maintain a positive, professional attitude at all times.

Skills

Dog behavior knowledge

Kennel operations

Communication skills

Animal handling

Attention to detail

Follow directions

Teamwork

Calm under pressure

Physical endurance

Flexible schedule

Job description

Paws & Claws Total Dog, part of Digs Dog Care, seeks a Pack Leader to supervise and care for dogs in daycare and boarding. You will ensure safety, monitor health and behavior, follow protocols, keep areas clean, and engage with pet parents to deliver a premium experience.

You will be trained for handling, grooming support, and teamwork, with benefits starting after milestones. Flexible scheduling, including weekends and holidays, is required.