PACE Home Care Scheduler

NeighborHealth; Winthrop (MN); On-site; USD 29,000 - 41,000; Full time

Job summary

NeighborHealth in Winthrop, Minnesota, is seeking a Scheduling Coordinator for ESP Home Health services. You will coordinate scheduling of in-home visits, manage referrals, and work with ESP nurses, families, and vendors to resolve scheduling issues using EPIC and EMR systems.

Ideal candidates have a high school diploma, strong organizational and problem-solving skills, excellent telephone communication, and solid Microsoft Office proficiency.

Qualifications

• High School graduate or equivalent.
• Good organizational skills.
• Ability to problem solve.
• Excellent telephone communication skills.
• Strong computer skills especially Microsoft, Windows, Excel.
• Mature coping skills.

Responsibilities

• Schedule In Home services for ESP Participants as established and requested by clinical staff of ESP.
• Coordinates referrals for a panel of participants and completes all aspects for referral process.
• Coordinates all contracted in home services with preferred vendors. Reviews participant list and visits on a weekly basis for accuracy, makes changes as needed and updates schedules and clients.
• Notifies Home Care Management on a weekly basis that the lists have been received and reviewed.
• Coordinates notification of participants with changes with vendors. Documents notification in telephone encounters in the EMR.
• Responsible for EPIC scheduling of all visits and documentation of all changes.
• With ESP Scheduling staff is responsible for coordination of the weekly community health aide schedule, including monthly supervisions and introductions.
• Responsible for the weekly distribution of Community Health Aide Schedules and oversight of the verification workflows.

Skills

Organizational skills

Problem solving

Telephone communication skills

Mature coping skills

Microsoft Office proficiency

Windows familiarity

Education

High School diploma or equivalent

Tools

EPIC scheduling

EMR

Microsoft Excel

Windows

Job description

NeighborHealth in Winthrop, Minnesota, is seeking a Scheduling Coordinator for ESP Home Health services. You will coordinate scheduling of in-home visits, manage referrals, and work with ESP nurses, families, and vendors to resolve scheduling issues using EPIC and EMR systems.

Ideal candidates have a high school diploma, strong organizational and problem-solving skills, excellent telephone communication, and solid Microsoft Office proficiency.