PACE Front Desk Coordinator & Patient Concierge

United Health Centers of the San Joaquin Valley; Fresno (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401k plan with matching contribution

Educational Assistance

Employee discounts

Job summary

United Health Centers of the San Joaquin Valley is seeking a PACE Receptionist to join our team. This role focuses on creating a welcoming front desk, coordinating scheduling, and providing administrative support with a strong emphasis on HIPAA and participant-centered care.

The Receptionist will assist with appointment scheduling, patient communications, and interdepartmental coordination to ensure efficient patient flow and high-quality service.

Qualifications

• High School diploma or GED required.
• Valid driver's license.
• Minimum 2 years in healthcare setting.
• Bilingual English/Spanish preferred.

Responsibilities

• Greet participants and manage front-desk operations.
• Schedule appointments and coordinate transportation.
• Maintain patient information securely per HIPAA.
• Support staff and ensure smooth participant flow.
• Communicate with clinicians and center managers as needed.

Skills

Bilingual English/Spanish

Customer service

Communication

Attention to detail

Problem solving

Team player

HIPAA awareness

Education

High School diploma or GED

Tools

Office software

Job description

United Health Centers of the San Joaquin Valley is seeking a PACE Receptionist to join our team. This role focuses on creating a welcoming front desk, coordinating scheduling, and providing administrative support with a strong emphasis on HIPAA and participant-centered care.

The Receptionist will assist with appointment scheduling, patient communications, and interdepartmental coordination to ensure efficient patient flow and high-quality service.