PACE Center Operations Leader

Habitat Health; West Covina (CA); On-site; USD 105,000 - 119,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Parental leave

Job summary

Habitat Health in West Covina, CA is seeking a Center Manager to oversee daily PACE Center operations, ensuring safe, efficient, and participant-centered care. This role reports to the Center Executive Director and leads clinical, social, and operational staff to maintain compliance and coordinate center workflows.

The Center Manager will partner with the Medical Director and Practice Operations leadership to improve performance, quality, and the participant experience at the Center.

Qualifications

• Bachelor’s degree in Health Care Administration, Business Administration, Public Health, or equivalent work experience.
• 3 to 5 years of experience leading teams in a senior care services area.
• Ability to work cross-functionally with clinicians, leaders, stakeholders, and communicate effectively at all levels.
• Strong decision-making skills with the ability to prioritize needs across the Center, plan and execute scalable processes.
• Proven ability to lead strong teams, manage and drive performance, and deliver on organizational and team goals effectively.

Responsibilities

• Oversee daily PACE Center operations, including participant flow, staffing, scheduling, and coordination of services to ensure safe and efficient care delivery.
• Participate as an active member of the IDT and support other members by ensuring timely assessments, care planning activities, documentation, and collaboration across clinical and social care disciplines.
• Maintain compliance with PACE, CMS, DHCS, ADHC, and state regulations, including monitoring documentation accuracy, regulatory timelines, and audit readiness.
• Lead and support center staff through coaching, performance management, workflow guidance, and fostering a culture of accountability and teamwork.
• Monitor operational and quality performance metrics, identify gaps, and implement improvements to meet Center level goals and service level agreements (SLAs).
• Address operational barriers, participant concerns, and workflow issues in real time, escalating complex challenges when appropriate.

Skills

Leadership

Communication

Strategic planning

Problem solving

Education

Bachelor’s degree in Health Care Administration, Business Administration, Public Health, or equivalent

Job description

Habitat Health in West Covina, CA is seeking a Center Manager to oversee daily PACE Center operations, ensuring safe, efficient, and participant-centered care. This role reports to the Center Executive Director and leads clinical, social, and operational staff to maintain compliance and coordinate center workflows.

The Center Manager will partner with the Medical Director and Practice Operations leadership to improve performance, quality, and the participant experience at the Center.