P2P Systems Administrator

Lorien; Chicago (IL); On-site; USD 52,000 - 72,000; Full time

Job summary

Lorien is seeking a P2P Systems Administrator in Chicago to optimize and support enterprise Procure-to-Pay systems. You will partner with Procurement, AP, and IT to ensure P2P applications drive operations and efficiency.

Key duties include troubleshooting, requirement translation to designs, testing like UAT, and coordinating production releases within change management processes. A strong Coupa background and knowledge of AP workflows are essential.

Qualifications

• Bachelor's degree in IT, Business, or related field.
• 7+ years of professional experience in business systems or application support.
• 5+ years hands-on experience with Coupa.
• Strong understanding of Procure-to-Pay processes and AP workflows.
• Experience with system implementation lifecycles, including requirements gathering, design, testing, deployment, and support.

Responsibilities

• Serve as the primary functional support resource for P2P applications, troubleshooting system, user access, and ordering issues.
• Gather, document, and translate business requirements into system solutions and functional designs.
• Evaluate and implement system enhancements to meet evolving business needs.
• Lead testing efforts, including UAT and regression testing, and document test cases and results.
• Support production releases by following established change management processes.
• Collaborate with Procurement and AP teams to support requisitions, purchase orders, receipts, invoices, and supplier management.
• Resolve user issues, manage incident tickets, and coordinate with technical teams on issue resolution.
• Maintain supplier and system master data.
• Create and maintain process documentation, workflows, and user guides.
• Support audits, system maintenance, upgrades, and patching activities.

Skills

P2P processes

AP workflows

User support

UAT testing

Change management

Education

Bachelor's degree in IT/Business or related field

Tools

Coupa

Job description

Salary: USD45 - USD45 per hour

P2P Systems Administrator

The P2P Systems Administrator is responsible for the administration, support, and optimization of enterprise Procure-to-Pay (P2P) systems. This role partners with Procurement, Accounts Payable, business stakeholders, and IT teams to ensure P2P applications effectively support business operations and drive process improvements.

Key Responsibilities:

• Serve as the primary functional support resource for P2P applications, troubleshooting system, user access, and ordering issues.
• Gather, document, and translate business requirements into system solutions and functional designs.
• Evaluate and implement system enhancements to meet evolving business needs.
• Lead testing efforts, including UAT and regression testing, and document test cases and results.
• Support production releases by following established change management processes.
• Collaborate with Procurement and AP teams to support requisitions, purchase orders, receipts, invoices, and supplier management.
• Resolve user issues, manage incident tickets, and coordinate with technical teams on issue resolution.
• Maintain supplier and system master data.
• Create and maintain process documentation, workflows, and user guides.
• Support audits, system maintenance, upgrades, and patching activities.

Qualifications:

• Bachelor's degree in Information Technology, Business, or related field preferred.
• 7+ years of professional experience in business systems or application support.
• 5+ years of hands‑on experience with Coupa.
• Strong understanding of Procure-to-Pay processes and Accounts Payable workflows.
• Experience with system implementation lifecycles, including requirements gathering, design, testing, deployment, and support.