P2P Growth Operations Manager (CIS/CEE)

Binance; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Remote-first

Competitive compensation

Global team

Job summary

Binance, a leading global blockchain ecosystem and the world's largest crypto exchange by trading volume, seeks a P2P Growth Manager in the United States. You will drive platform growth, liquidity, and user onboarding while coordinating with product, risk, and support teams to maintain efficiency and controlled risk.

This role requires 5+ years in crypto or fintech, deep knowledge of fiat payment channels, and strong data analysis. Fluency in Ukrainian or Russian is required.

Qualifications

• Bachelor's degree or equivalent in Business, Economics, Finance, or related field.
• 5+ years in crypto exchanges, fintech, banking, or payments.
• Strong understanding of fiat on/off-ramp workflows and cross-market regulations.
• Ability to analyze metrics and translate insights into improvements.

Responsibilities

• Drive and manage P2P platform growth, users, liquidity, and order success.
• Collaborate with product, risk, compliance, and support teams to ensure efficiency and risk control.
• Navigate regulatory environments across markets to support fiat on/off-ramp expansion.
• Monitor indicators like spread competitiveness, success rates, and fraud patterns.
• Provide actionable insights to inform strategy, product roadmaps, and expansion plans.

Skills

Crypto exchanges experience

Data-driven mindset

Regulatory & compliance awareness

Cross-functional collaboration

Education

Bachelor's degree

Job description

the company is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. the company offerings range from trading and finance to education, research, payments, institutional services, and more. Our mission is to increase the freedom of money and financial access for people around the world.

Responsibilities

• Drive and manage P2P platform growth, including new and active users, liquidity, order success rates and disputes.
• Collaborate closely with product, risk, compliance, customer support, and local teams to maintain operational efficiency and controlled risk levels.
• Adequate understanding of the local market to independently navigate regulatory environments through cross team collaboration to ensure compliance and support expansion of fiat on/off-ramp capabilities.
• Monitor key indicators such as spread competitiveness, success rate, completion rate, cancellations, and fraud patterns.
• Analyze market trends, pricing dynamics, payment methods, and competitive landscape across markets.
• Identify operational bottlenecks and leverage data insights to propose and implement improvements in workflows, user experience, and channel performance.
• Manage merchant ecosystem development including onboarding, performance monitoring, incentive programs, and quality assurance.
• Coordinate operational workflows such as merchant vetting, transaction monitoring, quality reviews, and policy enforcement to uphold channel integrity.
• Monitor key performance indicators including liquidity balance, spread competitiveness, transaction success rates, cancellations, and fraud patterns.
• Provide actionable business insights to internal teams to inform strategy, product roadmap, and market expansion plans.
• Product mindset to collaborate effectively with product teams on feature enhancements and local rollouts.
• Partner with marketing and community teams to support regional campaigns, payment method adoption and user education initiatives.
• Collaborate with customer support and dispute resolution teams to ensure timely and effective handling of user issues.

Requirements

• Bachelor’s degree in Business, Economics, Finance, Engineering, or a related field.
• 5+ years of experience in crypto exchanges, fintech, banking, or payment platforms.
• Strong understanding of fiat payment channels and on/off-ramp mechanisms across multiple markets.
• Strong understanding of crypto landscape, particularly across CIS, including major markets, regulations and user behaviors.
• Data-driven approach with the ability to analyze performance metrics and translate insights into actionable improvements.
• Ability to operate in a fast-paced, high-pressure environment with attention to detail and a sense of ownership.
• Fluency in Ukrainian or Russian language is needed for this position

Why the company

• Shape the future of finance
• Collaborate with world‑class talent in a user‑centric global organization with a flat structure
• Tackle challenging projects in a fast‑paced and innovative enviornment with autonomy 
• Thrive in a results‑driven workplace with  opportunities …
• Competitive salary and company benefits
• Remote-first, work-from-home arrangement (may vary depending on the nature of the role and team)

the company is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.