P/T Concessionaire Crew Chief

City-of-Gainesville,-Ga; Gainesville (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

City of Gainesville GA is seeking a Crew Chief Concessionaires to supervise part-time staff, maintain cleanliness, and ensure efficient service in concession operations. You will greet customers, process orders via Square, and oversee setup/closing of equipment in a fast-paced park setting.

The role requires strong communication, reliability, and the ability to lift up to 25 lbs, with adherence to health regulations and staff supervision responsibilities.

Qualifications

• Friendly, courteous demeanor and good customer service.
• Ability to supervise part-time staff and coordinate tasks.
• Strong communication and problem-solving skills.
• Must be able to lift up to 25 lbs and operate station equipment safely.

Responsibilities

• Supervise and manage all part-time concession staff while on duty.
• Greet and serve customers at the concessions counter promptly and courteously.
• Ensure customer satisfaction with quality food and fast service.
• Process orders and transactions quickly using Square.
• Set up and close the concession counter and equipment.
• Maintain clean, sanitary, and orderly concession area.
• Ensure staff wear ID/uniforms and maintain personal hygiene.
• Sign for deliveries and inventory concessions/supplies as requested.
• Report incidents or unsafe conditions to management.
• Instruct and supervise other staff during concessions operations.

Skills

Friendly and courteous

Manual dexterity

Reliable & punctual

Access to reliable transportation

Multi-tasking in fast-paced env

Excellent oral & written communication

Mobile app & scheduling navigation

Customer interaction

Team staff supervision

Public interaction

Tools

Square system

Job description

Crew Chief Concessionaires are responsible for supervising all aspects of the concession operations including part-time staff, cleaning, preparation, selling soft drinks and food items to park patrons. They are responsible for maintaining cleanliness in the concession area and assisting both staff and patrons as needed. Effective Crew Chiefs must be able to move quickly and efficiently within the concession stand, adhere to food safety guidelines, operate food equipment safely and accurately, follow verbal and written instructions, and ensure the overall smooth operation of the facility while on duty. Positive customer and staff relations are essential. They are responsible for making sure all staff abides by all Hall County Environmental Health regulations.

Supervise and manage all part-time concession staff while on duty.

Greet and serve customers at the concessions counter in a prompt, friendly and courteous manner.

Assure customer satisfaction by providing quality food and drink in a timely manner.

Process customer orders and transactions quickly and accurately using Square system.

Set up and close out concession counter: operating food warmer, coffee percolator, snow cone machine, nacho cheese warmer, gas grill, fryers, etc. including clean-up of this equipment.

Have all items ready for sale at prescribed opening time.

Maintain prep and serving counters, keeping free of unnecessary items and sanitizing regularly.

Maintain concession area in a clean, sanitary, neat and orderly fashion.

Maintain neat personal appearance and wear appropriate staff ID/uniform.

Ensure staff maintain personal hygiene, neat personal appearance, and wear appropriate ID/uniform.

Sign for any deliveries.

Inventory and stock concessions/supplies as requested

Report to MOD and Concessions Manager immediately any incident, accident, or unsafe conditions.

Instruct/supervise other staff members assisting in concessions operations.

Submit written request for product needed.

Other duties as assigned by supervisory staff to facilitate the safe, sanitary, and effective operation of the assigned facility.

Education and Experience:

None

Licenses and Certifications:

None

Knowledge, Skills and Abilities:

Friendly and courteous

Manual dexterity

Reliable & Punctual

Access to reliable transportation.

Able to handle multiple demands in fast-paced environment

Excellent oral and written communication skills

Access to mobile phone and ability to navigate apps for scheduling, payroll, and communication

Able to lift boxes and equipment up to 25 lbs

Ability to work with staff, volunteers, and public in positive and considerate manner

Ability to pass all GPRA training (CPR, AED, First Aid).

*This class specification should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification.*