P&C Operations Coordinator

IKEA USA; Northern (KY); Hybrid; USD 80,000 - 126,000; Full time

Job summary

IKEA USA is hiring for a People & Culture professional to support local HR operations and partner with leaders to deliver essential co-worker programs. The role focuses on learning delivery, onboarding/offboarding, payroll-related tasks, and ensuring consistent employer communications.

You will collaborate with LOS Specialists to drive a positive, inclusive work environment and act as a local contact for complex inquiries, shaping a strong IKEA brand experience for co-workers.

Qualifications

• Minimum 2 years of People & Culture experience.
• Demonstrated ability to navigate the unknown and act as a change agent for themselves and others.
• Demonstrated ability to collaborate and influence individuals and teams across all levels of the organization.
• Demonstrated experience in designing internal processes and leveraging new systems to improve operations.
• Demonstrates a passion for people and a commitment to fostering a people-centric environment.
• Proven ability to exercise independent decision-making in a fast-paced environment.
• Strong organizational skills with the ability to multitask and effectively manage competing priorities.
• Excellent written and communication skills.

Responsibilities

• Execute operational P&C activities, collaborating with other LOS Specialists as needed to deliver an excellent co-worker experience.
• Ensure and execute delivery of learning activities at unit/function level including legally required trainings.
• Ensure local employer communication activities including events are consistent, well perceived and build on the IKEA brand.
• Deploy services that are required to be executed at a local level such as uniforms, contracts, timekeeping and parts of payroll administration.
• Manage local on- and off-boarding activities as main contact person including equipment, accesses and welcome day among others.
• Execute operational P&C activities at unit/function level, collaborating with other LOS specialists, point of local contact when helpdesk is not sufficient/escalation to support complex situations that require specialistic knowledge.

Skills

People & Culture

Change agent

Collaboration

Process design

People-centric

Decision-making

Organization

Communication

Job description

Why we will love you

You believe a business's heart is its people. You understand greatness requires thinking differently. An inclusive, accepting work environment matters to you.At IKEA, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.JOB TYPE – Salary ExemptHOURS - 9-6:30 PMPAY - pay range for this role is between $79,873.00 to $126,199.00The anticipated posting closing date is on or around 9/28/2026

What you'll be doing day to day

• Execute operational P&C activities, collaborating with other LOS Specialists as needed to deliver an excellent co-worker experience.
• Ensure and execute delivery of learning activities at unit/function level including legally required trainings.
• Ensure local employer communication activities including events are consistent, well perceived and build on the IKEA brand.
• Deploy services that are required to be executed at a local level such as uniforms, contracts, timekeeping and parts of payroll administration.
• Manage local on- and off-boarding activities as main contact person including equipment, accesses and welcome day among others.
• Execute operational P&C activities at unit/function level, collaborating with other LOS specialists, point of local contact when helpdesk is not sufficient/escalation to support complex situations that require specialistic knowledge.

Together as a Team

IKEA is all about people, and our team make sure to bring the best people on board to keep our strong spirit of togetherness. We believe that different experiences and backgrounds collectively make us wiser and stronger, and we ensure that our co-workers bloom into their best selves as they contribute to our business.

Qualifications

• Minimum 2 years of People & Culture experience.
• Demonstrated ability to navigate the unknown and act as a change agent for themselves and others.
• Demonstrated ability to collaborate and influence individuals and teams across all levels of the organization.
• Demonstrated experience in designing internal processes and leveraging new systems to improve operations.
• Demonstrates a passion for people and a commitment to fostering a people-centric environment.
• Proven ability to exercise independent decision-making in a fast-paced environment.
• Strong organizational skills with the ability to multitask and effectively manage competing priorities.
• Excellent written and communication skills.