P&C Insurance Licensing Program-Highland Park, MI

Qualfon Philippines; Highland Park (MI); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Training hours paid

Licensing cost coverage

Medical, dental, vision insurance

Equipment provided

Remote work environment support

Job summary

Qualfon is hiring for an onsite Property & Casualty Insurance Licensing Program in the Detroit metro area. You will learn in a structured classroom setting, work with knowledgeable experts, and receive a paycheck while you train to become a licensed P&C professional.

During training you earn $18/hr for up to 64 hours; after licensing, the rate increases to $23.50/hr. This role involves handling quotes, policy changes and coverage updates by phone or email.

Qualifications

• Background in customer service or call-center environments.
• Growth‑minded with interest in a stable career path.
• Accurate handling of important documents and applications.
• Ability to explain insurance jargon clearly to customers.
• Willingness to pass a background check and complete training.

Responsibilities

• Provide guidance to customers via phone and email with policy quotes and billing inquiries.
• Process endorsements, cancellations, and coverage updates with accuracy.
• Navigate underwriting questions and help clients understand their protection.
• Ensure all transactions meet industry regulations and quality standards.

Skills

Customer service experience

Growth mindset

Attention to detail

Communication skills

Reliability

Job description

OVERVIEW

Join the Qualfon Team: Your Paid Path to a Licensed Insurance Career.

Qualfon is looking for ambitious individuals to join our Onsite Property & Casualty Insurance Licensing Program. We provide the classroom, experts, and a paycheck while you learn, so you can transition from a call‑center professional to a licensed P&C insurance expert quickly.

You must be able to take the state exam in the greater Metro Detroit area.

Why This Role Is Perfect for You

• Earn While You Learn: Up to 64 paid hours of pre‑licensing training.
• A Clear Raise on Day One of Licensing: Start at $18/hr during training; immediately jump to $23.50/hr once licensed.
• Service‑First (No Cold Calling): Support clients with quotes, policy changes, and coverage updates—no aggressive sales.
• Expand Your Portfolio: Add P&C to your credentials if you already hold a Life or Health license.

RESPONSIBILITIES

• Expert Guidance: Support customers via phone and email with new policy quotes and billing inquiries.
• Policy Management: Process endorsements, cancellations, and coverage updates with precision.
• Problem Solving: Navigate underwriting questions and help clients understand their protection.
• Compliance Champion: Ensure all transactions meet industry regulations and internal quality standards.

QUALIFICATIONS

• Experienced Professionals: Background in customer service, call‑center experience a plus.
• Growth‑Minded: Seeking a career pathway with stability and upward mobility, not a gig.
• Detail‑Oriented: Accuracy in handling important legal documents and applications.
• Great Communicator: Turn complex insurance jargon into clear, helpful advice for customers.
• Reliable: Pass a background check and commit to the full 8‑week training schedule.

BENEFITS

• Compensation:
  • Training Phase: $18.00/hr up to 64 hours.
  • Licensed Phase: $23.50/hr upon passing the state exam.
• Paid Licensing: Coverage of pre‑licensing coursework and cost of two exam attempts.
• Total Vocation Support: Investment in your growth as an individual.
• Comprehensive Benefits: Medical, dental, and vision insurance.
• Equipment Provided: Technology needed to succeed in the remote environment.

QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.

Qualfon is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability.

Contact [e-mail] to discuss reasonable accommodations.