P&C Commercial Insurance Account Manager

ZipRecruiter; Little Rock (AR); Hybrid; USD 62,000 - 85,000; Full time

Job summary

An established industry player is looking for a detail-oriented Commercial Insurance Account Manager to join their dynamic team. In this pivotal role, you will manage a diverse portfolio of commercial insurance accounts, ensuring exceptional service and client satisfaction. Your proactive approach will involve assessing client needs, coordinating renewals, and collaborating with underwriters to deliver tailored solutions. This position offers a competitive salary and comprehensive benefits, including health insurance and retirement matching. If you thrive in a fast-paced environment and are passionate about client service, this opportunity is perfect for you.

Benefits

Comprehensive health insurance

Dental insurance

Vision insurance

Retirement account with company match

Paid time off

Qualifications

• 5+ years of experience in commercial insurance account management.
• Strong knowledge of commercial insurance products and regulations.

Responsibilities

• Manage a portfolio of commercial insurance accounts ensuring timely renewals.
• Act as a liaison between clients and insurance carriers to address inquiries.

Skills

Commercial Insurance Account Management

Client Retention

Communication Skills

Analytical Skills

Proficiency in Agency Management Software

Education

Active Property & Casualty Insurance License

Professional Designations (CIC, CRM, ARM)

Tools

Applied Epic

AMS360

Microsoft Office Suite

Job description

Job Description

We are seeking a detail-oriented and client-focused Commercial Insurance Account Manager to join our team. In this role, you will manage a portfolio of primarily commercial insurance accounts (few personal lines), serving as the primary point of contact for clients. You will ensure exceptional service delivery by assessing client needs, coordinating policy renewals, and collaborating with underwriters and brokers to provide tailored insurance solutions. The ideal candidate is proactive, organized, and skilled in building strong relationships to support client retention and business growth.

Key Responsibilities:

1. Manage and maintain a portfolio primarily of commercial insurance accounts, ensuring timely renewals, endorsements, and policy updates.
2. Act as a liaison between clients, insurance carriers, and internal teams to address inquiries, resolve issues, and negotiate coverage terms.
3. Analyze clients’ risk exposures and recommend appropriate insurance products to meet their business needs.
4. Prepare and present proposals, certificates of insurance, and other documentation with accuracy and professionalism.
5. Monitor policy expirations and proactively contact clients to review coverage and discuss renewal options.
6. Stay informed on industry trends, regulatory changes, and carrier updates to provide expert guidance to clients.
7. Collaborate with sales and underwriting teams to support new business opportunities and account expansion.
8. Maintain accurate records in agency management systems and ensure compliance with company standards and insurance regulations.

Qualifications:

• 5+ years of experience in commercial insurance account management.
• Active Property & Casualty (P&C) insurance license.
• Strong knowledge of commercial insurance products, including general liability, property, auto, workers’ compensation, and umbrella policies.
• Excellent communication and interpersonal skills to build trust with clients and team members.
• Proficiency in agency management software (e.g., Applied Epic, AMS360) and Microsoft Office Suite.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.
• Analytical mindset with keen attention to detail and problem-solving abilities.

Skills:

• Professional designations such as CIC, CRM, or ARM (a plus).
• Proven track record of client retention and satisfaction.

Benefits:

• Competitive salary
• Comprehensive health, dental, and vision insurance plans.
• Retirement account with company match.
• Paid time off
• Hybrid/remote work possible depending on experience

How to Apply:

If you’re passionate about delivering top-tier service and growing within a dynamic team, please submit your resume and a brief cover letter outlining your experience and qualifications.

Job Type: Full-time

Pay: $62,500.00 - $85,000.00 per year

Additional Benefits:

• Retirement Account Matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location:

Hybrid remote in Little Rock, AR 72212

Company Description

Established in 1980, Insurance Center, Inc. proudly provides comprehensive insurance solutions throughout Arkansas and beyond. With more than forty years of service, we are a trusted source for business insurance, bonding, and personal insurance.