Our client is a Miami-based property management company operating 300+ short-term rental units across major OTAs (Airbnb, Booking.com, Vrbo, Expedia). They manage the full guest lifecycle using Guesty as their core PMS and invest in AI-powered tools to raise the bar on both guest experience and team efficiency.
They are a team of 40+ people who value trust, service, excellence, teamwork, care for their people, and resourcefulness—not as slogans, but in practice. Owner acquisition is one of their top strategic priorities for the next 12 months, and this role sits at the center of that growth. They are looking for someone who earns trust the same way they do: through clarity, transparency, and follow-through.
How They Work
- AI-first: They use Claude and AI tools across the team; everyone trains on AI weekly.
- EOS framework: Quarterly Rocks, weekly L10 meetings, and clear accountability at every level.
- Structured but fast: Notion is their system of record; processes are defined, execution is rapid.
- Remote-first for the Colombia team: Async by default, with core hours overlapping US Eastern Time.
What You’ll Do
- Own and convert warm leads—inbound inquiries, referrals, and partner-sourced contacts—into signed property management agreements.
- Qualify each opportunity early by assessing property type, HOA or condo restrictions, owner expectations, and timeline before investing significant time.
- Build and present simple, clear STR pro forma P&Ls (revenue, occupancy, ADR assumptions) that help owners understand the real value of partnering with our client.
- Run a disciplined, non-pushy follow-up cadence with owners who aren’t ready to sign today, playing a long game where every conversation keeps the door open.
- Manage the full sales cycle remotely by phone and video, with occasional in-person meetings in Miami, and hand off cleanly to the onboarding team at signing.
- Keep your CRM pipeline accurate and current with daily activity logging, clean documentation, and reliable weekly reporting.
- In your first 90 days, work through the existing CRM backlog of stalled leads while running a higher volume of self-sourced outreach as broader lead-generation channels ramp up.
- Report directly to the CEO during ramp-up, transitioning to the Miami-based Owner Acquisition Manager once that hire is in place.
What You’ll Need
Required
- 4 to 6+ years of experience in a senior, client-facing role in private banking, wealth management, real estate or investment sales, corporate account management, or luxury hospitality.
- A demonstrated track record engaging high-net-worth individuals, business owners, or executive-level clients.
- Working financial fluency: Comfortable building and explaining a basic pro forma P&L without hand-holding.
- Native or fluent Spanish and strong professional English, both spoken and written.
Strongly Preferred
- Experience managing a full, high-stakes sales cycle over phone and video without relying on in-person meetings.
- CRM proficiency in HubSpot or a comparable platform, with strong self-discipline for remote pipeline management.
- Familiarity with the short-term rental or real estate investment space.
- A consultative, low-pressure style: You build credibility through transparency, not urgency tactics.
- U.S. visa or legal permission to enter the United States for occasional company-sponsored travel.