Overpayments Refunds Analyst - Healthcare Billing

Universal Health Services; Richmond (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental & Vision Plans

401(k) match

SoFi student loan program

Career development opportunities

Pet Insurance

Job summary

Universal Health Services is seeking a Refunds Analyst - Overpayments for the Atlantic Region Central Billing Office. The role focuses on researching and resolving credit balances from patient and third-party payers, while supporting timely refunds and ensuring accurate documentation in the Patient Accounting system.

The position requires strong attention to detail, excellent communication skills, and proficiency with Microsoft Office tools.

Qualifications

• High school diploma or equivalent required.
• Associates degree or higher preferred.

Responsibilities

• Review daily worklist and researches assigned credit balances including checking for pen accounts, bad debt accounts, correctly posted contractual allowances and verifies source of payer.
• Completes necessary forms and assembles information correctly to clear credit balance from A/R.
• Review correspondences to resolve insurance request
• Documents all actions in note screen of Patient Accounting system.
• Complete expedited request for patient refunds in a timely manner
• Posts allowed adjustments as needed to assigned accounts.
• Directs any problems with accounts or where additional intervention is needed management for resolution.
• Understands regulatory requirements concerning credit balances for patient and third party payers.
• Other duties as assigned.

Skills

Customer service

Communication skills

Attention to detail

Multi-tasking

Education

High school diploma

Associates degree or higher preferred

Tools

Excel

Word

Outlook

Patient Accounting System

Job description

Universal Health Services is seeking a Refunds Analyst - Overpayments for the Atlantic Region Central Billing Office. The role focuses on researching and resolving credit balances from patient and third-party payers, while supporting timely refunds and ensuring accurate documentation in the Patient Accounting system.

The position requires strong attention to detail, excellent communication skills, and proficiency with Microsoft Office tools.