Overnight Veterinary Receptionist — Calm, Compassionate Care

Brief Media, Inc.; Conshohocken (Montgomery County); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Trupanion pet insurance

Discounts on pet treatments and food

Annual continuing education allowance

BluePearl University access

Job summary

BluePearl Pet Hospital in Conshohocken, PA is seeking an extraordinary Overnight Veterinary Receptionist. You will greet clients warmly, provide compassionate support, and coordinate with veterinary teams in a fast-paced emergency and specialty environment.

This role offers a starting pay of $18.90–$29.00 per hour, with shift differentials for nights and weekends, and opportunities for growth within Mars Veterinary Health.

Qualifications

• Excellent customer service skills and a professional demeanor.
• Ability to guides, comfort, and support clients in stressful situations.
• Clear, calm communication with clients and team members.
• Ability to function calmly and compassionately in emotional situations.
• First point of contact for clients and coordinating with hospital staff.

Responsibilities

• Greet clients warmly and provide professional acknowledgment.
• Maintain friendly, approachable demeanor and strong eye contact.
• Listen attentively and communicate clearly with clients over in-person and phone.
• Assess arrivals and determine if emergency is 'stat' vs 'standard'.
• Confirm appointments and provide preparation guidance to clients.

Skills

Customer service

Communication

Compassionate listening

Phone etiquette

Team collaboration

Job description

BluePearl Pet Hospital in Conshohocken, PA is seeking an extraordinary Overnight Veterinary Receptionist. You will greet clients warmly, provide compassionate support, and coordinate with veterinary teams in a fast-paced emergency and specialty environment.

This role offers a starting pay of $18.90–$29.00 per hour, with shift differentials for nights and weekends, and opportunities for growth within Mars Veterinary Health.