Overnight Veterinary Client Services Specialist

AAVMP; Lynnwood (WA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Competitive pay $21-26/hr

Paid time off

Medical Insurance

Dental Insurance

Vision insurance

Health Savings Account

Pet perks

401k program

CE support

Scholarships

Job summary

Veterinary Specialty Center Seattle, a Thrive Pet Healthcare partner, is seeking a Client Service Representative in Lynnwood, WA. This full-time overnight role (Sunday-Tuesday 4PM-6AM) involves answering calls, greeting clients, scheduling, admitting and checkout, processing payments, and relay of information between clients and staff.

We value excellent communication, teamwork, empathy, and the ability to handle emergencies calmly while delivering compassionate care.

Qualifications

• excellent communication
• works well on a team as well as independently
• impeccable customer service skills
• multitasking abilities
• positive attitude
• type 60-80 wpm
• experience in a veterinary clinic preferred

Responsibilities

• Answer the phone and differentiate between routine and emergency cases.
• Schedule appointments; greet clients; admit and check out patients.
• Process payments and manage financial information.
• Communicate information between clients and staff.
• Create a warm, professional, and courteous client experience.

Skills

Excellent communication

Teamwork

Customer service

Multitasking

Positive attitude

Typing speed

Vet clinic experience

Job description

Veterinary Specialty Center Seattle, a Thrive Pet Healthcare partner, is seeking a Client Service Representative in Lynnwood, WA. This full-time overnight role (Sunday-Tuesday 4PM-6AM) involves answering calls, greeting clients, scheduling, admitting and checkout, processing payments, and relay of information between clients and staff.

We value excellent communication, teamwork, empathy, and the ability to handle emergencies calmly while delivering compassionate care.