Overnight Veterinary Client Services Rep

XPrep Learning Solutions LLC; Lynnwood (WA); On-site; USD 28,930,000 - 35,818,000; Full time

Benefits offered by this job

Free pet exams

Discounts on products/services

Health insurance

Job summary

Veterinary Specialty Center Seattle, part of Thrive Pet Healthcare, is seeking a Client Service Representative in Lynnwood, WA. This full-time overnight position (Sun-Tue, 4PM–6AM with 1-hour lunch) supports emergency and specialty services.

The CSR schedules, greets, admits, and assists with payments while maintaining compassionate client care. The team values excellent communication, teamwork, and the ability to stay calm during emergencies.

Qualifications

• Excellent communication with clients and staff.
• Able to work both independently and as part of a team.
• Strong customer service skills and a friendly demeanor.
• Multitask effectively in a fast-paced environment.
• Maintain a positive attitude under pressure and during emergencies.
• Type 60–80 wpm for quick data entry.
• Experience in a veterinary clinic is preferred.

Responsibilities

• Answer phones and differentiate routine vs emergency cases; schedule appointments.
• Greet clients, admit and check out patients, and process payments.
• Manage financial information and communicate information between clients and staff.
• Create a warm, professional, and courteous impression amid interruptions and emergencies.

Skills

Communication

Team player

Customer service

Multitasking

Positive attitude

Typing speed

Vet clinic exp

Job description

Veterinary Specialty Center Seattle, part of Thrive Pet Healthcare, is seeking a Client Service Representative in Lynnwood, WA. This full-time overnight position (Sun-Tue, 4PM–6AM with 1-hour lunch) supports emergency and specialty services.

The CSR schedules, greets, admits, and assists with payments while maintaining compassionate client care. The team values excellent communication, teamwork, and the ability to stay calm during emergencies.