Overnight Van Driver/Bell-person (P/T)

Hyatt; Tulsa (OK); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K Matching Retirement Plan

Hyatt Employee Travel Discounts

Vacation, Sick and Holiday Pay

Job summary

Avion Hospitality in Tulsa, OK is seeking a friendly hotel porter for our front-of-house team. This tipped position requires a 21+ age, a valid driver’s license, and reliable transportation. You will assist guests with luggage, escort to rooms, and provide information on local attractions while delivering courteous service.

Join our guest-focused team and enjoy tips, benefits, and opportunities for advancement within Avion Hospitality as you help create memorable stays for our guests.

Qualifications

• High School diploma or equivalent required.
• Must have a valid driver’s license for the applicable state.
• Minimum of one year driving experience.

Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Greet guests and assist with luggage and directions.
• Load and unload luggage carts and vans; escort guests to rooms.
• Open/close cab doors and check luggage for arrivals/departures.
• Provide information on local attractions and activities; maintain lobby cleanliness.

Skills

Customer service

Clear communication

Professional appearance

Education

High School diploma

Job description

*This is a tipped position*

*Must be 21 years or older*

*Valid driver license and good driving record is required*

At Avion Hospitality our purpose is “We care for people so they can be their best.” With that, we are always looking for ways to appreciate our people. We offer employee’s numerous benefits:

• Department Incentives (Driving incentives, name mention incentive and more)
• Opportunities for advancement within our company after 6 months of employment
• Benefits included –
• Medical, Dental, Vision
• Company Paid Life Insurance
• 401K Matching Retirement Plan
• Hyatt Employee Travel Discounts
• Vacation, Sick and Holiday Pay

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Greet guests in a pleasant manner. (Opportunity for tips)
• Load and unload luggage carts. (Opportunity for tips)
• Load and unload van with luggage. (Opportunity for tips)
• Escort guests to rooms upon request. (Opportunity for tips)
• Check/store luggage for arrivals and departures using luggage tags.
• Open and close cab doors for arriving and departing guests. (Opportunity for tips)
• Maintain current listing of local and area attractions, special events, and activities.
• Maintain list of local transportation guides, churches, sport arenas, etc.
• Provide information, maps, and directions as required.
• Maintain cleanliness of motor entrance, front door and lobby area.
• Deliver flowers, packages and messages to guest rooms. (Opportunity for tips)
• Maintain cleanliness of van interior and exterior.
• Drive van as per scheduled runs. (Opportunity for tips)
• Answer console to assist guest services agents.
• Other duties as required.

Requirements

Education & Experience

• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
• Must have a valid driver's license for the applicable state.
• Minimum of one year driving experience
• Must have an acceptable MVR (Motor Vehicle Driving Record)
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must maintain composure and objectivity under pressure.