Overnight Valet Supervisor

VPNE Parking Solutions LLC; Miami, Northern (FL, KY); On-site; USD 42,000 - 52,000; Full time

Job summary

VPNE Parking Solutions LLC in Miami seeks a Supervisor to lead operations with an enthusiastic team, providing exceptional service to guests while ensuring safe, efficient parking operations daily.

The role emphasizes staffing, managing escalated needs, maintaining a sharp appearance with uniform adherence, and fostering a positive work environment through clear communication and teamwork.

Qualifications

• Prior supervisory experience preferred.
• Friendly and outgoing demeanor with strong work ethic.
• Ability to engage with guests in a positive, helpful manner.

Responsibilities

• Ensures team members and guests are safe at all times.
• Oversees tracking of keys and vehicles in the garage.
• Greets and assists guests to provide exceptional experiences.
• Maintains upbeat workplace tone and professional appearance.
• Communicates shift plans and ensures smooth transitions.
• Enforces VPNE uniform standards and professional conduct.
• Organizes and oversees team to keep work areas clean and efficient.

Skills

Customer service

Team leadership

Communication skills

Education

Entry level experience

Job description

Position Summary

A Supervisor s role is to facilitate an impressive operation with enthusiastic team members by providing exceptional s ervice. This includes making a lasting impression on every guest by engaging in a positive and friendly manner while providing safe and efficient service. The supervisor will a ssist in leading the operation, ensuring staffing and handling escalated operational n eeds as necessary.

Responsibilities

• Ensures team members and guests are safe at all times.
• If needed - operates vehicles in a safe manner to minimize the potential for accidents.
• Oversees the tracking of keys and vehicles throughout the garage.
• Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage.
• Sets the tone for the workplace by keeping an upbeat attitude.
• Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.
• Helps team members to remember to always use approved language choices.
• Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.
• Must set an example by looking sharp at all times and helping team members understand how to successfully adhere to VPNE’s uniform guidelines.
• Oversee team members to keep a professional work area.

Qualifications

• Years of Experience : Entry Level
• Language Skills : Proficient in English both verbally and written

Requiremen ts :

• Prior supervisory experience preferred
• Friendly and Outgoing
• Able to smile during customer interactions
• Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic
• Maintain uniform standards when on job premises
• Ability to run and move quickly
• Ability to organize cars efficiently
• Ability to stand for long periods of time
• Ability to safely operate vehicles and pass a driving test
• Ability to lift a minimum of 50 lbs .
• Be at least 18 years of age
• Possess a valid Driver’s License in state of residency
• Be able to pass a criminal background check and RMV check
• Ability to create relationships with customers
• Be organized
• Clean driving record deemed insurable by VPNE's current insurance provider