Garage Supervisor

VPNE Parking Solutions LLC; Boston, Northern (MA, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

VPNE Parking Solutions LLC is seeking a Supervisor for weekend shifts in Boston, MA. The role focuses on leading a team to deliver safe, efficient, and friendly garage services to guests. You will ensure staffing coverage and handle escalated operational needs, while maintaining VPNE’s standards and uniforms.

The position requires an upbeat, customer-focused leader who can manage vehicles, keys, and team interactions in a fast-paced environment.

Qualifications

• Prior supervisory experience preferred
• Possess a valid Driver’s License
• Ability to pass a driving test
• Ability to stand for long periods
• Maintain professional appearance and uniform standards
• Strong customer service and communication skills

Responsibilities

• Ensure team members and guests are safe at all times.
• Oversee tracking of keys and vehicles throughout the garage.
• Deliver exceptional guest experiences with a friendly greeting.
• Lead operations by ensuring staffing and handling escalated needs.
• Set a positive tone and maintain upbeat attitude at work.
• Communicate shift plans to coworkers at end of shift.
• Uphold VPNE’s uniform guidelines and professional workspace.

Skills

Friendly and Outgoing

Be organized

Upbeat personality

Ability to stand for long periods

Proficient in English (verbal and writ

Job description

Position Summary

A Supervisor s role is to facilitate an impressive operation with enthusiastic team members by providing exceptional s ervice. This includes making a lasting impression on every guest by engaging in a positive and friendly manner while providing safe and efficient service. The supervisor will a ssist in leading the operation, ensuring staffing and handling escalated operational n eeds as necessary.

Schedule: Saturday & Sunday 3pm-11pm

Responsibilities

Ensures team members and guests are safe at all times.

If needed - operates vehicles in a safe manner to minimize the potential for accidents.

Oversees the tracking of keys and vehicles throughout the garage.

Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage.

Sets the tone for the workplace by keeping an upbeat attitude.

Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.

Helps team members to remember to always use approved language choices.

Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.

Must set an example by looking sharp at all times and helping team members understand how to successfully adhere to VPNE’s uniform guidelines.

Oversee team members to keep a professional work area.

Qualifications

Years of Experience : Entry Level

Language Skills : Proficient in English both verbally and written

Requiremen ts :

• Prior supervisory experience preferred
• Friendly and Outgoing
• Able to smile during customer interactions
• Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic
• Maintain uniform standards when on job premises
• Ability to run and move quickly
• Ability to organize cars efficiently
• Ability to stand for long periods of time
• Ability to safely operate vehicles and pass a driving test
• Ability to lift a minimum of 50 lbs .
• Be at least 18 years of age
• Possess a valid Driver’s License in state of residency
• Be able to pass a criminal background check and RMV check
• Ability to create relationships with customers
• Be organized
• Clean driving record deemed insurable by VPNE's current insurance provider