Supervisor

VPNE Parking Solutions LLC; Somerville (MA); Hybrid; USD 42,000 - 60,000; Full time

Job summary

VPNE Parking Solutions LLC is seeking a Supervisor to oversee garage operations in Somerville, MA. You will lead a team, ensure safety, and deliver exceptional guest experiences while coordinating vehicle flow and staying within VPNE’s standards.

The ideal candidate demonstrates a positive, proactive attitude, strong English communication, and the ability to manage shifts and maintain professional conduct on site.

Qualifications

• Prior supervisory experience preferred.
• Be at least 18 years of age.
• Possess a valid Driver’s License.
• Able to pass a criminal background check and RMV check.

Responsibilities

• Ensures team members and guests are safe at all times.
• Oversees vehicle movement within the garage.
• Maintains excellent guest experiences by greeting and assisting guests.
• Sets an upbeat tone for the workplace and team.
• Communicates end-of-shift organizational plans to coworkers.

Skills

English proficiency

Friendly & outgoing

Customer service oriented

Stand for long periods

Drive/test driving ability

Job description

101 South St Garage, 101 South St, Somerville, Massachusetts, United States of America

Job Description

Position Summary

A Supervisor s role is to facilitate an impressive operation with enthusiastic team members by providing exceptional s ervice. This includes making a lasting impression on every guest by engaging in a positive and friendly manner while providing safe and efficient service. The supervisor will a ssist in leading the operation, ensuring staffing and handling escalated operational n eeds as necessary.

Responsibilities

Ensures team members and guests are safe at all times.

If needed - operates vehicles in a safe manner to minimize the potential for accidents.

Oversees the tracking of keys and vehicles throughout the garage.

Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage.

Sets the tone for the workplace by keeping an upbeat attitude.

Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.

Helps team members to remember to always use approved language choices.

Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.

Must set an example by looking sharp at all times and helping team members understand how to successfully adhere to VPNE’s uniform guidelines.

Oversee team members to keep a professional work area.

Qualifications

Years of Experience : Entry Level

Language Skills : Proficient in English both verbally and written

Requiremen ts :

Prior supervisory experience preferred

Friendly and Outgoing

Able to smile during customer interactions

Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic

Maintain uniform standards when on job premises

Ability to run and move quickly

Ability to organize cars efficiently

Ability to stand for long periods of time

Ability to safely operate vehicles and pass a driving test

Ability to lift a minimum of 50 lbs .

Be at least 18 years of age

Possess a valid Driver’s License in state of residency

Be able to pass a criminal background check and RMV check

Ability to create relationships with customers

Be organized

Clean driving record deemed insurable by VPNE's current insurance provider

101 South St Garage, 101 South St, Somerville, Massachusetts, United States of America