Overnight Valet & Guest Experience Associate

Towne; Paramus (NJ); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

Towne Towne is seeking a Guest Service Associate to deliver exceptional hospitality, park and retrieve guest vehicles, assist with luggage, and help guests with directions and requests in a safe, friendly manner.

The position requires an overnight schedule, a valid driver’s license, and a high school diploma or GED. Compensation starts at $15.75 per hour plus tips, with eligible employees able to enroll in company benefits and a 401k plan.

Qualifications

• Education: High school diploma or GED.
• Licensure: Must hold a valid driver's license or be within a commutable distance where applicable.
• Work Experience: 1 month related experience and/or training; or equivalent combination of education and experience.
• Knowledge: Knowledge of principles and processes for providing customer and personal services.
• Skills: Ability to read and write standard English language.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Ability to effectively present information to guests, clients and employees.
• Ability to perform arithmetic with money and time calculations.
• Ability to understand time systems (24 hour and military).
• Ability to understand rates and parking operations; ability to perform parallel parking.

Responsabilités

• Greet guests in a friendly, professional manner and maintain a courteous demeanor.
• Assist guests with directions, taxis, reservations and inquiries about local amenities.
• Park and retrieve vehicles, assist with luggage storage and delivery where applicable.
• Explain parking rates and procedures and manage ticketing and key/tag control.
• Ensure safety and efficiency in vehicle movement and guest interactions.
• Perform all duties with attention to detail and guest satisfaction.

Connaissances

Customer service

English literacy

Mathematical ability

Time management

Formation

High school diploma or GED

Driver's license

Description du poste

Towne Towne is seeking a Guest Service Associate to deliver exceptional hospitality, park and retrieve guest vehicles, assist with luggage, and help guests with directions and requests in a safe, friendly manner.

The position requires an overnight schedule, a valid driver’s license, and a high school diploma or GED. Compensation starts at $15.75 per hour plus tips, with eligible employees able to enroll in company benefits and a 401k plan.