Overnight Valet Attendant (Shift: 11pm-7am)

LAZ Parking; Austin (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Sign-on bonus $200

Referral bonuses $200 each

Paid training

401(k) with employer match

Medical, dental, vision plans

On-demand wages up to 50%

Job summary

LAZ Parking is hiring an Overnight Valet Attendant in Downtown Austin, TX. The role starts with a friendly greeting on arrival and ends with a courteous departure, ensuring every guest experiences the LAZ standard of service.

You will manage vehicles with care, guide traffic, collect keys, and provide a smooth retrieval process while maintaining professionalism, punctuality, and a can-do attitude throughout shifts.

Qualifications

• High school diploma or GED preferred but not required.
• Strong customer service experience.
• Cash handling experience is preferred but not required.
• Parking industry experience is preferred but not required.

Responsibilities

• Direct traffic to keep flow of cars organized with a friendly smile.
• Welcome guests upon arrival and departure.
• Greet customers by name, address needs, and build rapport.
• Open and close doors for each customer.
• Assist guests with luggage when needed.
• Turn off cars and collect keys.
• Provide valet tickets and explain retrieval process.
• Park and retrieve cars carefully, efficiently and timely.
• Work with or without supervision when needed.
• Promote excellent customer relations and LAZ Parking experience.

Skills

Customer service

Driving

English communication

Team player

Decision making

Resilience under pressure

Education

High school diploma or GED

Job description

At LAZ Parking we often say, it’s not what we do, it's the way we do it. LAZ Parking is one of the largest and fastest growing parking companies in the country! When it comes to parking, we’re the experts! We believe that the work we do and how we treat people can really Make a Difference. Click here to watch our company video, "The LAZ Difference" and you’ll see what we’re all about!

The Details

Compensation: The hourly base pay is $15 per hour plus tips

Work Schedule: Full-time; Overnight shift 11:00pm - 7:00am

Location: Downtown Austin, Texas

Requirements: Valid Driver's License for 2+ years

Benefits Of Joining The LAZ Parking Family

• Pay Active - On-demand access to earned wages, get up to 50% of your earned wages.
• Sign-On bonus: $200
• Referral Bonus: $200 for EACH person you refer.
• Sign-on & referral bonuses will be paid after 90 days. Employee must be in good standing
• Paid training
• 401(k) with Employer Match
• Medical, dental, vision - 3 plan options!
• Competitive salary
• Internal leadership & career development programs

Benefits

• Medical/Rx Healthcare Financing Options - Get 0% financing to help pay for health-related expenses
• Dental
• Vision
• Life and Disability Benefits
• Supplemental Health
• And much more!

We are committed to help you be well, not just at work but across all aspects of your life. The following programs are available to help support you, free of charge.

• Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

The Spirit Of The Position

A LAZ Overnight Valet Attendant plays a significant role in the success of the company. They are the first person our clients and customers see upon arrival, and the last person our clients & customers see when they depart. A warm welcome, smiling face, and professional demeanor are of the utmost importance.

What Will I Do?

• Help direct traffic to keep the flow of cars clean and organized, all with a smile on your face!
• Welcome guests upon arrival and departure.
• Greet all customers by name, take care of their needs, and develop a rapport with each person driving up to your stand.
• Open and close doors for every customer upon arrival and departure.
• Assist guests with luggage from vehicle and to vehicle as necessary.
• Turn off each car and remove keys.
• Provide each customer with a valet ticket and provide retrieval process.
• Park and retrieve cars like a champ. This means carefully, efficiently, and in a timely manner.
• Provide a self-reliant attitude when needed. Must be able to work with or without supervision.
• Promote awesome customer relations. Smile, go above and beyond, make them love LAZ Parking the moment they meet you.

You Are

• You’re charismatic, full of energy, and happy to help in any way you can.
• Responsible is your middle name. You never disappoint because it’s not in your nature.
• A good driver with a driving record to prove it. You don’t speed, you’re cautious - ESPECIALLY with other people’s property.
• Good under pressure. You don’t fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
• Good at communicating and have the ability to speak, read, and comprehend English easily.
• A team player. You’re open to different opinions and can help motivate your team.

Education/Experience

• High school diploma or GED preferred but not required.
• Strong customer service experience.
• Cash handling experience is preferred but not required.
• Parking industry experience is preferred but not required.

Skills

• Ability to drive a manual shift vehicle.
• Ability to communicate professionally and effectively.
• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Must be able to work unsupervised.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
• Demonstrates a sense of urgency and timeliness.
• Excellent team building and interpersonal skills.

Requirements

• Valid Driver's License (at least 2 yrs)
• Must be at least 18 years of age
• High school diploma or GED preferred
• Outstanding customer service experience
• Work in a fast-paced environment
• Parking and/or hospitality industry experience is preferred but not required.

Physical Demands

• Willingness to work in the elements -- heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Payouts

• Bonuses will be paid after 90 days. Employee must be in good standing.

FLSA Status: Non-Exempt, Tipped

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, and local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristics in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.

LAZ Parking participates in E-Verify.