Overnight Valet Attendant

LAZ Parking; Austin (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid training

401(k) with Employer Match

Medical, dental, vision

On-demand access to earned wages

Competitive salary

Career development programs

Job summary

LAZ Parking, Lakeway, Texas, is seeking an Overnight Valet Attendant for a full-time overnight shift from 11:00pm to 7:00am. You will greet guests, manage vehicle flow, and park cars with care. A valid driver’s license is required and strong customer service skills are essential for success in this role.

LAZ Parking offers competitive pay, benefits, and opportunities for growth. You will be an integral part of the guest experience, ensuring safety and efficiency while delivering a warm,

Qualifications

• Strong customer service experience.
• Ability to communicate professionally and effectively.
• Ability to drive a manual shift vehicle.
• Willingness to be flexible, work multiple facility locations.
• Must be able to work unsupervised.
• Excellent team building and interpersonal skills.

Responsibilities

• Direct traffic to keep flow of cars organized with a smile.
• Welcome guests upon arrival and departure.
• Greet customers by name and address their needs.
• Open and close doors for customers upon arrival/departure.
• Assist guests with luggage as needed.
• Turn off cars and retrieve keys.
• Provide valet tickets and manage retrieval process.
• Park and retrieve cars carefully, efficiently, and on time.
• Promote excellent customer relations and company spirit.

Skills

Driving

Customer service

English communication

Teamwork

Problem solving

Professional demeanor

Education

High school diploma or GED

Job description

The Details:

Compensation: The hourly base pay is $15 per hour plus tips

Work Schedule: Full-time; Overnight shift 11:00pm - 7:00am

Location: Lakeway, Texas

Requirements: Valid Driver's License for 2+ years

Benefits of joining the LAZ Parking Family:

• Pay Active - On-demand access to earned wages, get up to 50% of your earned wages.
• Paid training
• 401(k) with Employer Match
• Medical, dental, vision - 3 plan options!
• Competitive salary
• Internal leadership & career development programs

We recognize our LAZ family members as our most important asset and, as part of our commitment to people, we strive to ensure that our package of benefits provides peace of mind. LAZ Parking offers a generous benefits package including:

• Medical/Rx Healthcare Financing Options - Get 0% financing to help pay for health-related expenses
• Dental
• Vision
• Life and Disability Benefits
• Supplemental Health
• And much more!

We are committed to help you be well, not just at work but across all aspects of your life. The following programs are available to help support you, free of charge.

• Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

The Spirit of the Position:

A LAZ Overnight Valet Attendant plays a significant role in the success of the company. They are the first person our clients and customers see upon arrival, and the last person our clients & customers see when they depart. A warm welcome, smiling face, and professional demeanor are of the utmost importance.

What Will I Do?

• Help direct traffic to keep the flow of cars clean and organized, all with a smile on your face!
• Welcome guests upon arrival and departure.
• Greet all customers by name, take care of their needs, and develop a rapport with each person driving up to your stand.
• Open and close doors for every customer upon arrival and departure.
• Assist guests with luggage from vehicle and to vehicle as necessary.
• Turn off each car and remove keys.
• Provide each customer with a valet ticket and provide retrieval process.
• Park and retrieve cars like a champ. This means carefully, efficiently, and in a timely manner.
• Provide a self-reliant attitude when needed. Must be able to work with or without supervision.
• Promote awesome customer relations. Smile, go above and beyond, make them love LAZ Parking the moment they meet you.

You Are:

• You're charismatic, full of energy, and happy to help in any way you can.
• Responsible is your middle name. You never disappoint because it's not in your nature.
• A good driver with a driving record to prove it. You don't speed, you're cautious - ESPECIALLY with other people's property.
• Good under pressure. You don't fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
• Good at communicating and have the ability to speak, read, and comprehend English easily.
• A team player. You're open to different opinions and can help motivate your team.

Education/Experience:

• High school diploma or GED preferred but not required.
• Strong customer service experience.
• Cash handling experience is preferred but not required.
• Parking industry experience is preferred but not required.

Skills:

• Ability to drive a manual shift vehicle.
• Ability to communicate professionally and effectively.
• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Must be able to work unsupervised.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
• Demonstrates a sense of urgency and timeliness.
• Excellent team building and interpersonal skills.

Requirements:

• Valid Driver's License (at least 2 yrs)
• Must be at least 18 years of age
• High school diploma or GED preferred
• Outstanding customer service experience
• Work in a fast-paced environment
• Parking and/or hospitality industry experience is preferred but not required.

Physical Demands:

• Willingness to work in the elements -- heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt, Tipped

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, and local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristics in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.

LAZ Parking participates in E-Verify.