Overnight Travel Concierge – Remote, Sabre Expert

International SOS; Oregon; Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Remote work

Overnight shift differential

Performance reviews

Benefits package (medical, dental, eye

401K matching

Paid training

Paid vacation

Permanent full-time

Premium brands

No outbound sales

Compressed weeks

Team culture

Job summary

Aspire Lifestyles seeks a Travel Concierge to support premium clients remotely, handling itinerary changes, disruptions, and complex travel arrangements. You will work overnight shifts, including weekends, and leverage Sabre and other GDS tools to ensure seamless service.

The role emphasizes problem solving, fast-paced responsiveness, and delivering exceptional customer experiences while maintaining high quality standards for a global clientele.

Qualifications

• Minimum 2 years of travel industry experience.
• Experience using a Global Distribution System (GDS) is required.
• Sabre experience strongly preferred.
• Experience supporting airlines, travel agencies, corporate travel or travel reservations.
• Excellent communication and customer service skills.
• Strong problem-solving abilities.
• Ability to thrive in a fast-paced environment.
• Must reside in the United States of America.

Responsibilities

• Assist customers with domestic and international travel requests.
• Research, book, modify and manage travel arrangements.
• Utilize Sabre and other GDS tools to support customer needs.
• Resolve travel-related issues quickly and professionally.
• Support customers through phone, email and chat interactions.
• Document customer interactions accurately.
• Deliver exceptional service while meeting quality and productivity standards.

Skills

Excellent communication

Customer service

Problem solving

Fast-paced environment

Education

High School Diploma or equivalent

Tools

Sabre

GDS tools

Job description

Aspire Lifestyles seeks a Travel Concierge to support premium clients remotely, handling itinerary changes, disruptions, and complex travel arrangements. You will work overnight shifts, including weekends, and leverage Sabre and other GDS tools to ensure seamless service.

The role emphasizes problem solving, fast-paced responsiveness, and delivering exceptional customer experiences while maintaining high quality standards for a global clientele.