Overnight Tech Deployment Coordinator

CEI; Naperville (IL); On-site; USD 33,000 - 39,000; Full time

Job summary

CEI is seeking a Technical Support Project Coordinator in Naperville, IL for an on-site contract role. The candidate will coordinate overnight field installation projects, serve as the main contact for technicians, and manage multiple installations across locations and time zones.

The role requires strong organizational skills, attention to detail, and experience with technical deployments. Proficiency in Excel and Outlook is expected to support documentation and communications throughout the

Qualifications

• 2–4 years of Project Coordination, Technical Coordination, or Implementation Coordination experience.
• Experience supporting technology deployments, field operations, telecommunications, network infrastructure, or installation-based projects.
• Strong organizational and multitasking skills with the ability to manage several active projects simultaneously.
• Exceptional attention to detail and documentation accuracy.
• Ability to work effectively in a fast-paced, high-volume operational environment.
• Strong verbal and written communication skills.
• Experience providing real-time coordination and support to field personnel.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.

Responsibilities

• Coordinate and monitor active field installation projects during overnight deployment windows.
• Serve as the primary point of contact for field technicians during scheduled installations.
• Manage multiple concurrent installations across different locations and time zones.
• Receive and track technician check-ins, project updates, installation verifications, and status communications.
• Review and validate site documentation, photographs, videos, and completion evidence submitted by field technicians.
• Monitor installation progress against project schedules and predefined milestones.
• Ensure project activities follow established processes, procedures, and documentation requirements.
• Escalate technical, operational, scheduling, or installation-related issues to the appropriate teams when needed.
• Coordinate handoff of completed installations to engineering and project teams for final review and approval.
• Maintain accurate project records, status updates, and ticket documentation throughout the installation lifecycle.
• Track open tasks and ensure timely completion, documentation, and ticket closure.

Skills

Communication

Organization

Time management

Problem solving

Tools

Microsoft Excel

Microsoft Outlook

Ticketing systems

Job description

CEI is seeking a Technical Support Project Coordinator in Naperville, IL for an on-site contract role. The candidate will coordinate overnight field installation projects, serve as the main contact for technicians, and manage multiple installations across locations and time zones.

The role requires strong organizational skills, attention to detail, and experience with technical deployments. Proficiency in Excel and Outlook is expected to support documentation and communications throughout the