Overnight Supervisor

LAZ Parking; Orlando (FL); On-site; USD 36,000 - 43,000; Part time

Job summary

LAZ Parking in Orlando is seeking a Supervisor for the Open Flex shift. You will manage one shift’s direct reports, provide instructions, track attendance, and measure KPIs while ensuring safety and customer service.

The role requires shuttle driving experience, a valid driver's license, and ability to operate company vehicles. Strong communication, flexibility for evenings and weekends, and the willingness to drive shuttles periodically are essential.

Qualifications

• Must have shuttle driver experience and a valid Driver's License for 3+ years with a good driving record.
• DOT certification or the ability to pass a DOT physical exam.
• Ability to read, write, and speak English.

Responsibilities

• Managing one shift and directing direct reports; provide task instructions and track attendance.
• Measure key performance indicators and produce reports for review.
• Dispatching with shuttle drivers and ensuring great customer service at all levels.
• Occasionally drive shuttles and greet customers, guiding them to parking areas.
• Be flexible for evenings and weekends and operate company vehicles safely.

Skills

Shuttle driving

Leadership

Communication

Scheduling

Education

High school diploma or GED

Job description

Open Flex (Contact for Details)

Requirements

must have shuttle driver experience + valid DL for 3+ years w/ good driving record

• The Details**

Supervisor

Location: Wally Park Orlando

Pay: $19.00/HR + Part-Time

Schedule: Open Flex (Contact for Details)

Requirements: must have shuttle driver experience + valid DL for 3+ years w/ good driving record

The Spirit Of The Position

The Supervisor will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance.

In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus.

Principal Job Duties

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.
• Dispatching with our shuttle drivers.
• Greeting customers and informing them where to park.
• Assisting customers during the checkout process if help is needed.
• Supervisors will be required to drive shuttles periodically.
• Be flexible for operation needs and schedule (evenings and weekends)
• Safely operating company vehicles.
• GET 100 (Greet, Engage, and Thank the Guest - 100% of the time).
• Assist passengers when boarding and exiting the vehicle including ADA passengers if applicable.
• Effectively communicating and working in a team environment to achieve maximum productivity.
• Demonstrate the ability to work self-sufficiently while performing daily tasks as a professional driver.

Requirements

• Valid Driver’s License
• DOT certified or the ability to successfully perform and pass a DOT physical examination.
• Comply with Federal DOT, State Rules/Regulations, and Company Policy.
• Ability to read, write, and speak English.
• Ability to work flexible hours, including weekends or holidays.
• Ability to bend at the knees or squat frequently throughout a shift
• Willingness to work in inclement weather (rain, sleet, snow, heat, high wind, etc.)

Education

• High school diploma or GED preferred but not required.

Experience

• Experience with general facility maintenance required.
• Experience in customer relations.
• Parking industry experience is preferred but not required.
• May need a valid driver’s license and be able to operate Maintenance vehicles.

Skills

• Ability to communicate professionally and effectively.
• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Must be able to work unsupervised.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
• Demonstrates a sense of urgency and timeliness.
• Excellent team building and interpersonal skills.

Physical Demands

• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.
• Continuously requires vision, hearing and talking.
• Ability to operate machinery including a golf cart.

Machines, Tools, Equipment and Work Aids

motor vehicle operation, two-way radios, smart phone.

Environmental Factors

Exposure to noise and vibration and physical hazards. Seasonal exposure to extreme temperature and wetness and/or humidity

Non-Physical Demands

• Occasionally requires emergency situations, irregular schedule/overtime, tedious or exacting work, and noisy/distracting environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status

Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.