Overnight Stock & Customer Service Associate

Five Below; Evergreen Park (IL); On-site; USD 19,000 - 28,000; Full time

Job summary

Five Below is hiring a friendly team member at our Evergreen Park store. You will greet customers, help with product questions, assist with promotions, and resolve concerns while supporting a fast-paced sales floor.

The role is hourly with a starting wage of $17.05 per hour. Flexibility, basic tech comfort, and strong communication are needed to contribute to a positive WOWplace culture.

Qualifications

• At least 16 years old.
• Flexible schedule required.
• Comfortable with technology (computers, cash registers, handheld devices).
• Good communicator with customers.
• Able to handle customer interactions courteously and professionally.
• Willing to learn procedures via on-the-job training.

Responsibilities

• Greet and assist customers promptly, acknowledging them and providing help.
• Understand customer needs by sharing product knowledge and offering recommendations.
• Promote store events and promotions to enhance shopping experience and drive sales.
• Resolve customer concerns and offer solutions, aiming to turn returns into exchanges when possible.
• Communicate restocking needs and service requirements to management in a timely manner.
• Support the team to achieve store objectives and maintain a positive work environment.

Skills

Customer service

Communication

Flexibility

Tech savvy

Teamwork

On-the-job training

Job description

Five Below is hiring a friendly team member at our Evergreen Park store. You will greet customers, help with product questions, assist with promotions, and resolve concerns while supporting a fast-paced sales floor.

The role is hourly with a starting wage of $17.05 per hour. Flexibility, basic tech comfort, and strong communication are needed to contribute to a positive WOWplace culture.