Overnight Shelter Advocate: Crisis Intervention

Laurel House; Lansdale (Montgomery County); On-site; USD 30,000 - 42,000; Part time

Benefits offered by this job

Ongoing training

Professional development

Collaborative environment

Job summary

Laurel House is seeking a compassionate Relief Shelter Advocate for overnight shifts (12am–8am) at Safe Haven Center in Lansdale, PA. You will provide crisis intervention, advocacy, and support to adults and children in our emergency shelter.

The role requires crisis response skills, cultural sensitivity, and the ability to work with survivors of domestic violence. Training and collaboration with the Shelter Manager are essential to ensure safe, supportive services.

Qualifications

• Experience with survivors of domestic violence or in residential/crisis settings.
• Strong crisis response, listening and de-escalation skills.
• Ability to work with diverse backgrounds with empathy.

Responsibilities

• Deliver empowerment-based counseling and advocacy to shelter residents.
• Respond to 24/7 hotline calls/texts with crisis intervention, safety planning, and referrals.
• Conduct client screenings, intakes, and maintain documentation.
• Assist residents in accessing housing, employment, financial aid, healthcare, and legal resources.
• Lead or assist with house meetings and group programming with team coordination.
• Maintain a secure, clean, and supportive shelter environment.
• Coordinate donation intake, inventory, and storage.
• Stay on-site until the next staff relieves coverage.

Skills

Crisis response

Active listening

De-escalation

Cultural sensitivity

Education

Bachelor's degree preferred

Tools

MS Office

Job description

Laurel House is seeking a compassionate Relief Shelter Advocate for overnight shifts (12am–8am) at Safe Haven Center in Lansdale, PA. You will provide crisis intervention, advocacy, and support to adults and children in our emergency shelter.

The role requires crisis response skills, cultural sensitivity, and the ability to work with survivors of domestic violence. Training and collaboration with the Shelter Manager are essential to ensure safe, supportive services.