Overnight Service Desk & Membership Specialist

Paycom; Murfreesboro (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

401K retirement fund

Black Card membership

Growth opportunities

Competitive pay

Community involvement

Job summary

Ohana Growth Partners seeks a Service Desk Associate to manage service desk duties, drive membership sales, and maintain a clean facility. You will interact with members and guests, handle inquiries, process sign-ups, and support club operations in an overnight shift.

The role requires a high school diploma or GED, customer service experience preferred, and basic computer literacy. Responsibilities include greeting guests, tours, POS use, and routine housekeeping.

Qualifications

• High School Diploma or GED preferred.
• Previous customer service and/or sales experience preferred.
• Basic computer literacy required.

Responsibilities

• Greet members and guests on arrival and assist as needed.
• Monitor club access for members and guests.
• Answer questions and resolve member/guest complaints.
• Answer phone calls and provide information to prospects.
• Give tours to prospective members and assist with memberships.
• Operate POS system and process payments for memberships and past-due balances.
• Maintain front desk organization and cleanliness.
• Schedule fitness training appointments.
• Perform routine cleaning and maintenance tasks as directed.

Skills

Phone communication

Interpersonal skills

Customer service

Sales

Education

High School Diploma or GED

Customer service experience

Job description

Ohana Growth Partners seeks a Service Desk Associate to manage service desk duties, drive membership sales, and maintain a clean facility. You will interact with members and guests, handle inquiries, process sign-ups, and support club operations in an overnight shift.

The role requires a high school diploma or GED, customer service experience preferred, and basic computer literacy. Responsibilities include greeting guests, tours, POS use, and routine housekeeping.