Overnight Security/Valet

Hotel Equities; West Hollywood (CA); Sur place; USD 33 000 - 35 000; Plein temps

Avantages offerts par ce poste

Team culture

Insurance

Vacation & holidays

Same-day pay

Employee assistance program

Career growth

room discounts

Third-party perks

401(k)

Employee discount

Flexible schedule

Life insurance

Referral program

Résumé du poste

Hotel Equities is seeking an Overnight Security Officer/Valet for the Montrose at Beverly Hills in West Hollywood, CA. You will manage access, monitor CCTV, assist guests, and support valet operations while ensuring safety and exceptional service.

The role requires vigilance, clear communication, and the ability to stay calm in emergencies. A valid CA security license and hospitality experience are preferred for this full-time position.

Qualifications

• High school diploma or equivalent.
• Valid California Security Guard License (Guard Card).
• Minimum of 2 years of experience in security or related field.
• Ability to pass background check and drug screening.
• Strong observational skills and attention to detail.
• Valid driver's license with clean driving record.
• Ability to operate manual and automatic transmission vehicles.
• Previous customer service experience, preferably in hospitality or valet services.

Responsabilités

• Monitor and control access to the property by verifying IDs and authorizing entry.
• Conduct regular patrols to deter security risks.
• Operate and monitor surveillance cameras, alarms, and security equipment.
• Respond to alarms, emergencies, and incidents, coordinating with responders.
• Prepare daily activity logs and incident reports.
• Provide exceptional guest service while maintaining security presence.
• Enforce property policies and procedures professionally.
• Assist with valet operations as needed.

Connaissances

Observation skills

Verbal communication

Customer service

Calm under pressure

Driving license

Formation

High school diploma

California Security Guard License

Outils

CCTV systems

Alarm systems

Description du poste

Pay Range USD $23.72 - USD $25.72 /Hr.

Job Description

About the role

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently seeking a remarkable Overnight Security Officer/Valetfor the Montrose at Beverly Hillsin West Hollywood, CA.

The Overnight Security Officer/Valet plays a critical role in maintaining the safety and security of guests, employees, and the property. This position is responsible for overseeing access control, monitoring surveillance systems, and responding promptly to security incidents and emergencies. The Overnight Security Officer/Valet serves as the first point of contact for guests and visitors, ensuring all security protocols are followed to protect people and property.

This role requires vigilance, excellent communication skills, and the ability to remain calm under pressure while coordinating with law enforcement and emergency services when necessary. In addition to security responsibilities, this position supports valet operations by safely parking and retrieving guest vehicles while delivering exceptional customer service. Ultimately, the Overnight Security Officer/Valet helps maintain a safe, secure, and welcoming environment through proactive security practices and outstanding guest service.

Minimum Qualifications

• High school diploma or equivalent.
• Valid California Security Guard License (Guard Card).
• Minimum of 2 years of experience in security or a related field.
• Ability to pass a background check and drug screening.
• Strong observational skills and attention to detail.
• Valid driver's license with a clean driving record.
• Ability to safely operate both manual and automatic transmission vehicles.
• Previous customer service experience, preferably in hospitality or valet services.
• Physical ability to lift and carry luggage and stand for extended periods.
• Strong verbal communication skills in English.

Preferred Qualifications

• Experience working in residential, commercial, or hospitality security environments.
• Experience working in a luxury hotel or high-end hospitality setting.
• First Aid and CPR certification.
• Familiarity with security technology, including CCTV and alarm systems.
• Excellent interpersonal and communication skills.
• Ability to handle conflict resolution and emergency situations calmly and effectively.
• Bilingual or multilingual abilities are a plus.
• Familiarity with the West Hollywood area and local attractions.
• Certification in customer service or hospitality training programs.
• Knowledge of basic vehicle maintenance and troubleshooting.

Responsibilities

• Monitor and control access to the property by verifying identification and authorizing entry for guests, visitors, vendors, and contractors.
• Conduct regular patrols of the property to identify and deter suspicious activity or potential security risks.
• Operate and monitor surveillance cameras, alarm systems, and other security equipment.
• Respond promptly and effectively to alarms, emergencies, accidents, and other incidents, coordinating with emergency responders when necessary.
• Prepare and maintain accurate daily activity logs, incident reports, and security documentation.
• Provide exceptional customer service by assisting guests and visitors with questions, directions, and general assistance while maintaining a professional presence.
• Enforce property policies and procedures consistently, professionally, and respectfully.
• Assist with valet operations as needed, including safely parking and retrieving guest vehicles.
• Assist guests with luggage and other transportation-related requests when appropriate.
• Report maintenance, safety, or security concerns to the appropriate departments.

Skills

Strong attention to detail, situational awareness, and effective communication are essential for monitoring the property and interacting with guests, employees, and visitors. Proficiency in operating security systems, including surveillance cameras and alarm systems, enables the Overnight Security Officer/Valetto to identify and respond to potential security concerns efficiently.

Knowledge of first aid, conflict resolution, and emergency response enhances the ability to manage critical situations effectively. Excellent interpersonal and customer service skills help create a welcoming environment while maintaining the highest standards of safety and security. Together, these skills enable the Overnight Security Officer/Valetto perform their duties with professionalism, responsiveness, and a strong commitment to guest satisfaction.

Amazing Benefits at a Glance

• Team-driven and values-based culture
• Medical, Dental, and Vision Insurance (Full-Time)
• Vacation and Holiday Pay (Full-Time)
• Same-day pay available
• Employee Assistance Program
• Career growth opportunities and management training
• Reduced room rates throughout the portfolio
• Third-party perks (movie tickets, attractions, and more)
• 401(k) with company match
• Employee discount
• Flexible schedule
• Life insurance (Full-Time)
• Referral program