Overnight Security Officer — Zoo Patrol

SAN-Antonio-Zoo; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

San Antonio Zoo is seeking a dedicated Security Officer for a full-time overnight role in San Antonio, TX. The officer will patrol grounds, enforce access control, respond to emergencies and assist guests with directions and information.

The position requires 24/7 availability, previous security/public safety experience, and the ability to work in outdoor conditions for extended periods. Training and certification expectations include CPR/AED and basic first aid.

Qualifications

• Requires 24/7 availability including nights, weekends and holidays.
• High school diploma or GED with at least 1 year of related experience or training.
• Preference for security, loss prevention, law enforcement, military or public safety background.

Responsibilities

• Patrol zoo grounds and surrounding areas to deter theft, vandalism and safety violations.
• Manage access control; verify credentials and restrict entry to authorized personnel.
• Respond to emergencies and incidents following established protocols; assist EMTs as needed.
• Monitor security cameras and alarms; document incidents and observations.
• Provide excellent guest service and guidance to visitors while maintaining safety.
• Collaborate with zoo staff, law enforcement and emergency responders as required.
• Prepare clear reports detailing incidents, activities, and observations.

Skills

Availability 24/7

Customer service

Interpersonal communication

Written communication

Calm under pressure

Emergency response

Public safety

Decision making

Physical fitness

Basic computer skills

Confidentiality

Team collaboration

Education

High school diploma or GED

1 year related experience or training

Level II DPS Certification

Job description

San Antonio Zoo is seeking a dedicated Security Officer for a full-time overnight role in San Antonio, TX. The officer will patrol grounds, enforce access control, respond to emergencies and assist guests with directions and information.

The position requires 24/7 availability, previous security/public safety experience, and the ability to work in outdoor conditions for extended periods. Training and certification expectations include CPR/AED and basic first aid.