Overnight Security Officer - Guest Safety & Service

Hyatt Hotels Corporation; Denver (CO); Hybrid; USD 32,000 - 33,000; Full time

Benefits offered by this job

Free basic Life Insurance

Free basic Short-Term Disability

Flexible Spending Account

Vacation/ Sick Days

8 Paid Holidays

Floating Holiday

Complimentary Room Nights 12 per year

Employee/Friends & Family Rate

401k after 30 days

ESPP 5% discount

529 Education Savings Plan

Jury Duty

Bereavement Pay

Complimentary parking

Free Eco-Pass for RTD

Complimentary meal

Employee Assistance Program (EAP)

Job summary

Hyatt Regency Denver at the Colorado Convention Center is seeking a Full-Time Security Officer for the overnight shift. Responsibilities include safeguarding guests, staff and vendors, handling incidents, and performing building patrols while delivering guest-focused service.

Qualifications include a merchant guard license or proximity to hire, CPR/First Aid/AED training, and strong communication skills. The position requires standing, stairs, and weekend/holiday availability.

Qualifications

• Must be merchant guard licensed or within 90 days of hire.
• Must be CPR, First Aid and AED trained or within 90 days of hire.
• Previous interactive customer service experience is required.
• Candidate must be able to demonstrate excellent verbal and written communication skills.
• Candidate must be comfortable dealing with emergency situations.
• Candidate must be able to stand for long periods, use stairs and walk moderate distances.
• Candidate must be proficient in basic computer skills.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Candidate must be able work weekends and holidays.

Responsibilities

• Ensure security and safety of the hotel, guests, employees and visitors.
• Interact with guests and associates to assist with questions, directions, incident reports and emergencies.
• Issue visitor badges, radios, and keys; maintain logs and incident reports.
• Conduct building patrols, lock interrogations, and safe assists as needed.

Skills

Merchant guard license

CPR First Aid AED trained

Customer service experience

Communication skills (verbal & written

Emergency response calmness

Basic computer skills

Tools

Basic computer skills

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

This position is for a Full -Time Security Officer Overnight Shift at the Hyatt Regency Denver at the Colorado Convention Center.

Security Officers are responsible for the security and safety of the hotel, guests, employees, visitors and vendors; and for providing exceptional service for our guests. Officers have the opportunity to interact with our guests and associates by assisting them with questions, directions, incident reports, problems and in emergency situations. Other duties include issuing visitor badges, radios, and keys, maintaining accurate logs, reporting and completing incident reports, completingbuilding patrols, lock interrogations, safe assists and handling any security related situations that arise.

Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion

Hyatt Regency Denver is seeking colleagues with unmatched service. We care for people so they can be their best!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

You are more than welcome.

Qualifications

Qualifications for this position:

• Must be merchant guard licensed or within 90 days of hire.
• Must be CPR, First Aid and AED trained or within 90 days of hire.
• Previous interactive customer service experience is required.
• Candidate must be able to demonstrate excellent verbal and written communication skills.
• Candidate must be comfortable dealing with emergency situations.
• Candidate must be able to stand for long periods of time, be comfortable using stairs and walk moderate distances.
• Candidate must be proficient in basic computer skills.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Candidate must be able work weekends and holidays.

Benefits available with this position:

• Free basic Life Insurance after 30 days
• Free basic Short-Term Disability after 30 days
• Eligible to participate in a Flexible Spending Account after 30 days
• Vacation/ Sick Days
• 8 Paid Holidays
• 1 Floating Holiday per calendar year
• Complimentary Room Nights 12 per calendar year after 90 days
• Employee/Friends & Family Rate Room Nights
• Employee may elect to contribute 401k after 30 days
• Employee Stock Purchase Plan (ESPP) 5% discount
• Contribute to the 529 Education Savings Plan
• Jury Duty
• Bereavement Pay
• Complimentary parking in hotel garage
• Free Eco-Pass for RTD transportation
• Complimentary meal in High Plains
• Use of Employee Assistance Program (EAP)

The Overnight Shift hours for this position are 11:00pm - 7:30am. Must be able to work any day of the week, including weekends and holidays.

The rate for this position is $23.00/hour, plus an additional $1.00 shift differential for overnight shifts.

This application window is anticipated to be open at a maximum of 30 days, starting September 30, 2026 or until a candidate is selected. Applications will be reviewed in the order in which they are received. Please visit hyatt.com/careers to apply.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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