Overnight Security & Guest Safety Advocate

PM Hotel Group; Town of Texas (WI); On-site; USD 17,909,000 - 26,174,000; Full time

Job summary

PM Hotel Group is seeking an Overnight Security professional for DoubleTree by Hilton DFW North in Irving, TX. The role focuses on protecting guests and property through patrols, monitoring life safety systems, and responding promptly to emergencies.

The position requires English communication, professional appearance, and teamwork. You will work on-site, with duties spanning incident response, guest assistance, and adherence to security procedures to ensure a safe hotel environment.

Qualifications

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.

Responsibilities

• Spend majority of shift on foot patrol, walking and climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
• Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.
• Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices.
• Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
• Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
• Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.

Job description

PM Hotel Group is seeking an Overnight Security professional for DoubleTree by Hilton DFW North in Irving, TX. The role focuses on protecting guests and property through patrols, monitoring life safety systems, and responding promptly to emergencies.

The position requires English communication, professional appearance, and teamwork. You will work on-site, with duties spanning incident response, guest assistance, and adherence to security procedures to ensure a safe hotel environment.