Overnight Sales Lead

Princeton University Retail; Princeton (NJ); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Job summary

Princeton University Store is seeking an Overnight Sales Lead to provide Assistant Store Manager-level leadership at the University Place location in Princeton, NJ. This role leads during evening and late-night shifts, potentially extending to 3:00 a.m., ensuring a strong customer experience and team performance.

The role emphasizes visible leadership, sound judgment, and the ability to move the business forward when senior leaders are not onsite.

Qualifications

• Three or more years of retail experience, including supervisory or management responsibility.
• Experience serving as Manager on Duty or independently leading a retail operation.
• Strong customerservice, coaching, communication, organization, and problemsolving skills.
• Experience with cash handling, closing, replenishment, inventory, and store operations.
• Sound judgment in urgent or ambiguous situations, dependable attendance, and the ability to work independently.
• Ability to remain mobile throughout the store and regularly lift or move merchandise weighing up to 40 pounds.

Responsibilities

• Serve as the senior Manager on Duty, set shift priorities, deploy the team, and adjust coverage as traffic changes.
• Coach associates on customer engagement, selling behaviors, productivity, attendance, and conduct.
• Resolve customer concerns and make appropriate service, safety, and operational decisions.
• Lead recovery, replenishment, merchandising, cleaning, and closing routines across the store.
• Complete and enforce cashhandling, deposit, refund, lossprevention, security, and buildingclosing procedures.
• Document results, incidents, staffing concerns, and incomplete work for the General Manager, Stores and opening team.

Skills

Retail leadership

Customer service

Communication

Problem solving

Cash handling

Supervisory experience

Job description

Lead the store through its evening and late-night business operations.

Princeton University Store is seeking an Overnight Sales Lead to provide Assistant Store Manager-level leadership at the University Place location. This role is ideal for a confident retail leader who can develop people, serve customers, protect the business, and lead independently during shifts that may extend until 3:00 a.m.

POSITION SNAPSHOT

Reports To: General Manager, Stores

Supervises: Sales associates during assigned shifts

Employment Type: Full-time, hourly

Schedule: Primarily evenings, nights, weekends, holidays, and peak university periods; shifts may extend until 3:00 a.m.

Work Location: 36 University Place, Princeton, NJ 08540

Salary Range: Salary will be determined based on experience and qualifications.

Benefits: Eligible employees may participate in the company’s benefit programs, including health, dental, vision, retirement, paid time off, and other benefits made available to eligible employees.

About Princeton University Store

Princeton University Store is an independent omnichannel retailer serving the Princeton University community through two stores, ecommerce, campus events, and pop-up retail.

WHY THIS ROLE MATTERS

The Overnight Sales Lead is the senior leader in the building during assigned shifts and is accountable for customer experience, team performance, sales‑floor standards, cash controls, safety, and a successful close. This role requires visible leadership, sound judgment, and the ability to keep the business moving when senior leaders are not onsite.

WHAT SUCCESS LOOKS LIKE

• Customers receive welcoming, professional service throughout the evening.
• Associates understand expectations, remain engaged, and complete assigned work with accountability.
• The store closes safely and completely with accurate cash reconciliation and strong operating controls.
• The sales floor is recovered, replenished, clean, and ready for the next business day.

WHAT YOU DO

• Serve as the senior Manager on Duty, set shift priorities, deploy the team, and adjust coverage as traffic changes.
• Coach associates on customer engagement, selling behaviors, productivity, attendance, and conduct.
• Resolve customer concerns and make appropriate service, safety, and operational decisions.
• Lead recovery, replenishment, merchandising, cleaning, and closing routines across the store.
• Complete and enforce cashhandling, deposit, refund, lossprevention, security, and buildingclosing procedures.
• Document results, incidents, staffing concerns, and incomplete work for the General Manager, Stores and opening team.

WHAT YOU BRING

• Three or more years of retail experience, including supervisory or management responsibility.
• Experience serving as Manager on Duty or independently leading a retail operation.
• Strong customerservice, coaching, communication, organization, and problemsolving skills.
• Experience with cash handling, closing, replenishment, inventory, and store operations.
• Sound judgment in urgent or ambiguous situations, dependable attendance, and the ability to work independently.
• Ability to remain mobile throughout the store and regularly lift or move merchandise weighing up to 40 pounds.

WHY YOU WILL ENJOY THIS ROLE

• Take meaningful ownership of a highly visible university retail location.
• Develop associates while directly influencing sales and customer experience.
• Finish each business day strong and prepare the store for the team that follows.