Sales Associate

Princeton University Retail; Princeton (NJ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Part of a legacy brand

Work in a premium environment

Opportunity to make a difference

Job summary

A prestigious retail store is looking for dynamic Sales Associates to join their team in Princeton, NJ. Candidates must have 1-2 years in premium retail, exceptional sales skills, and a collaborative mindset. Responsibilities include providing tailored customer service, upselling products, and maintaining store aesthetics. This role offers the chance to represent an iconic brand, work in a premium environment, and help customers connect with Princeton through exceptional service. Flexible scheduling is a must, including weekends and holidays.

Qualifications

• Minimum of 1–2 years of experience in premium or boutique apparel and accessories retail.
• Proven ability to upsell, cross-sell, and meet or exceed sales targets.
• Exceptional interpersonal skills with a knack for building relationships and delivering personalized service.
• Passion for learning about Princeton-branded merchandise and its connection to the University’s legacy.
• Collaborative mindset with the ability to work effectively in a fast-paced environment.
• Strong communication skills and a customer-first attitude.
• Flexible schedule, including weekends and holidays, as needed.

Responsibilities

• Provide exceptional, proactive customer service by greeting guests and offering tailored recommendations.
• Utilize your in-depth product knowledge to enhance the customer experience.
• Actively upsell and cross-sell merchandise to maximize revenue.
• Maintain the store’s elevated aesthetic through meticulous merchandising.
• Operate the point-of-sale system efficiently for seamless transactions.
• Promote co-op membership benefits and encourage customers to join.
• Stay informed about University traditions to engage with customers authentically.
• Support store promotions and events to enhance the shopping experience.
• Adhere to store security standards and assist in maintaining proper floor control.

Skills

Retail expertise

Sales skills

Customer engagement

Product knowledge

Team-oriented

Professionalism

Availability

Job description

About Us

The Princeton University Store has been a proud part of the Princeton community since 1905. Our Nassau Street location is the go‑to destination for high‑end Princeton apparel, accessories, and gifts, catering to alumni, visitors, and tour groups seeking exceptional products that reflect the prestige and tradition of Princeton University.

Position Overview

We are seeking dynamic and experienced Sales Associates to join our Nassau Street team. This role requires individuals with a proven ability to deliver proactive, personalized service and excel in a fast‑paced, premium retail environment. As a Sales Associate, you will represent the Princeton University Store brand, showcasing your expertise in engaging customers, upselling, and creating memorable shopping experiences.

Key Responsibilities

• Provide exceptional, proactive customer service by greeting guests, understanding their needs, and offering tailored recommendations.
• Utilize your in‑depth product knowledge to enhance the customer experience and build sales.
• Actively upsell and cross‑sell merchandise to maximize revenue while maintaining brand integrity.
• Maintain the store’s elevated aesthetic through meticulous merchandising, stock replenishment, and attention to detail.
• Operate the point‑of‑sale system efficiently, ensuring seamless and accurate transactions.
• Promote co‑op membership benefits and actively encourage customers to join.
• Stay informed about Princeton University traditions, events, and products to authentically engage with customers.
• Support store promotions, events, and seasonal displays to enhance the shopping experience.
• Adhere to store security standards and assist in maintaining proper floor control.

Qualifications

• Retail expertise: Minimum of 1–2 years of experience in premium or boutique apparel and accessories retail.
• Sales skills: Proven ability to upsell, cross‑sell, and meet or exceed sales targets.
• Customer engagement: Exceptional interpersonal skills with a knack for building relationships and delivering personalized service.
• Product knowledge: Passion for learning about Princeton‑branded merchandise and its connection to the University’s legacy.
• Team‑oriented: Collaborative mindset with the ability to work effectively in a fast‑paced environment.
• Professionalism: Strong communication skills, polished demeanor, and a customer‑first attitude.
• Availability: Flexible schedule, including weekends and holidays, as needed.

Why Join Us?

• Be part of a legacy: Represent an iconic brand that has served Princeton for over a century.
• Showcase your skills: Work in a premium retail environment where your expertise and enthusiasm can shine.
• Make a difference: Help alumni, visitors, and fans celebrate their connection to Princeton with exceptional products and service.