Overnight Room Service Attendant – Luxe Guest Experience

Loews Hotels & Co

Atlanta (GA)

On-site

USD 21,000 - 30,000

Full time

9 days ago

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Benefits offered by this job

Health benefits
401(k) matching
Paid time off
Bereavement leave
Pet bereavement
Tuition reimbursement
Uniforms + dry cleaning
MARTA pass
Free meals
Employee discounts
Parking on-site
Career growth

Job summary

Loews Atlanta Hotel in Midtown is seeking an Overnight Room Service Delivery Attendant. You will deliver meals and amenities to guest rooms with precision, greet guests, and ensure presentation meets the highest standards.

This role requires 1-2 years in room service at a luxury hotel, strong communication, and the ability to lift up to 30 pounds and push 50 pounds. Flexible schedules, teamwork with kitchen and bar, and a commitment to guest satisfaction are essential.

Qualifications

  • 1-2 years of experience in Room Service in a luxury hotel setting is preferred.
  • Knowledge of quality food service techniques and standards.
  • Ability to lift and carry food service trays weighing up to 30 pounds and push up to 50 pounds.
  • Strong communication and customer service skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Ability to work flexible schedule to include weekends and holidays.

Responsibilities

  • Deliver food, beverages, and amenities promptly to guest rooms.
  • Set up trays, carts, or in-room dining tables with precision and care.
  • Greet guests warmly, explain orders, and respond to questions professionally.
  • Ensure orders meet hotel presentation standards and address guest concerns promptly.
  • Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.
  • Maintain cleanliness and organization in room service areas; restock supplies.
  • Follow all food handling and sanitation guidelines and attend mandatory trainings.
  • Perform other duties as assigned.

Skills

Service-Oriented
Clear Communicator
Detail-Driven
Adaptable Team Player
Dependable and Positive
Veterans encouraged

Job description

Loews Atlanta Hotel in Midtown is seeking an Overnight Room Service Delivery Attendant. You will deliver meals and amenities to guest rooms with precision, greet guests, and ensure presentation meets the highest standards.

This role requires 1-2 years in room service at a luxury hotel, strong communication, and the ability to lift up to 30 pounds and push 50 pounds. Flexible schedules, teamwork with kitchen and bar, and a commitment to guest satisfaction are essential.

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