Overnight Retail Supervisor (11PM-7AM/9PM-5:30AM)

International Shoppes LLC; New York (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Vacations

Great work environment

Job summary

International Shoppes LLC at JFK International Airport in New York is seeking a Full Time Overnight Retail Sales Supervisor (11PM-7AM/9PM-5:30AM). You will be responsible for the complete operation of designated areas, working with terminal management and associates to drive sales and ensure high levels of customer service.

The role requires at least three years of retail experience and one year of supervisory experience, strong interpersonal skills, and willingness to train staff.

Qualifications

• Minimum of three (3) years of retail experience.
• Minimum of one (1) year of supervisor/manager experience.
• Minimum of one (1) year of previous customer service or selling experience.
• Bi-lingual skills a plus.
• Ability to work in fast-paced environment.

Responsibilities

• Manage the store in the absence of management, demonstrating outside sales and customer service skills.
• Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
• Adhere to U.S. Customs regulations and all company policies and procedures.
• Ensuring client concerns are solved professionally
• Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
• Act as role models of professionalism, ethical behavior and effective decision making at all time.
• Delegating tasks and following-up to ensure task completion.
• Observing and providing feedback of Associate performance.
• Motivating associate to perform at a high level
• Training employees to interact with clients in a professional manner

Skills

Retail experience

Customer service

Supervisory experience

Job description

International Shoppes LLC at JFK International Airport in New York is seeking a Full Time Overnight Retail Sales Supervisor (11PM-7AM/9PM-5:30AM). You will be responsible for the complete operation of designated areas, working with terminal management and associates to drive sales and ensure high levels of customer service.

The role requires at least three years of retail experience and one year of supervisory experience, strong interpersonal skills, and willingness to train staff.