Supervisor

International Shoppes LLC; New York (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Vacations

Great work environment

Job summary

International Shoppes LLC at JFK International Airport in New York is seeking a Full Time Overnight Retail Sales Supervisor (11PM-7AM/9PM-5:30AM). You will be responsible for the complete operation of designated areas, working with terminal management and associates to drive sales and ensure high levels of customer service.

The role requires at least three years of retail experience and one year of supervisory experience, strong interpersonal skills, and willingness to train staff.

Qualifications

• Minimum of three (3) years of retail experience.
• Minimum of one (1) year of supervisor/manager experience.
• Minimum of one (1) year of previous customer service or selling experience.
• Bi-lingual skills a plus.
• Ability to work in fast-paced environment.

Responsibilities

• Manage the store in the absence of management, demonstrating outside sales and customer service skills.
• Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
• Adhere to U.S. Customs regulations and all company policies and procedures.
• Ensuring client concerns are solved professionally
• Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
• Act as role models of professionalism, ethical behavior and effective decision making at all time.
• Delegating tasks and following-up to ensure task completion.
• Observing and providing feedback of Associate performance.
• Motivating associate to perform at a high level
• Training employees to interact with clients in a professional manner

Skills

Retail experience

Customer service

Supervisory experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Intl Shoppes JFK International Airport, New York, NY, US

5 days ago Requisition ID: 1191

Salary: $30.00 Annually

Company Synopsis

International Shoppes is all about delivering the best service and product assortment to the traveling public since 1951.

We are currently located in New York's JFK International Airport; Terminals 1, 4 (newly acquired) and 5, Washington DC's Dulles International Airport; Terminal B, Connecticut's Bradley International Airport; Main Terminal, Houston's George Bush Intercontinental Airport; Terminals C & D and our newly acquired operations, Daniel K. Inouye International Airport (HNL) in Honolulu and Kahului Airport (OGG) in Maui.

Summary

We are seeking a Full Time OVERNIGHT Retail Sales Supervisor (11PM-7PM/9PM-530AM), who will be responsible for the complete operation of designated areas. Work with Terminal/Department management and associates to drive sales and ensure high levels of customer service.

• Full Time opportunity
• Paid time off and vacations
• Great work environment

Responsibilities

• Manage the store in the absence of management, demonstrating outside sales and customer service skills.
• Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
• Adhere to U.S. Customs regulations and all company policies and procedures.
• Ensuring client concerns are solved professionally
• Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
• Act as role models of professionalism, ethical behavior and effective decision making at all time.
• Delegating tasks and following-up to ensure task completion.
• Observing and providing feedback of Associate performance.
• Motivating associate to perform at a high level
• Training employees to interact with clients in a professional manner

Education & Experience

• Minimum of three (3) years of retail experience
• Minimum of one (1) year of supervisor/manger experience.
• Minimum of one (1) year of previous customer service or selling experience
• Ability to work in fast-paced environment
• Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)
• Bi-lingual skills a plus (Arabic, Spanish, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)

Requirements

• Must present professional appearance while interacting with clients
• Must be a team player
• Must participate in semi-annual inventory
• Must pass airport security background

Physical Requirements

• Must be able to lift up to 25lbs
• Must be able to stand and/or walk for eight hours per shift
• Must be able to bend, kneel, and stoop.

We are an Equal Opportunity Employer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job. Duties, responsibilities and activities may change at any time with or without notice