Overnight Resident Coordinator – Shelter & Detox

Interfaith Community Services INC; Escondido (CA); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Flexible Schedules

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Tuition Assistance

EAP

Job summary

Interfaith Community Services INC in Escondido, CA is seeking aResident Coordinator for the Detox Program to maintain a safe living environment. You will collaborate with case managers to support client self-sufficiency and coordinate services for individuals in need.

The role requires crisis response, documentation, and adherence to program policies. A high school diploma and CPR/BLS/First Aid certification are needed within three months, with bilingual Spanish/English preferred.

Qualifications

• High school diploma or equivalent.
• CPR, BLS and First Aid cert to be completed within three months of hire.
• Minimum 1 year experience with severely mentally ill, medically fragile, and/or homeless populations preferred.
• Bilingual (Spanish/English) preferred.

Responsibilities

• Assist with client intakes, transfers, coordination of services, and discharges.
• Acclimate new clients to living arrangements and orient them to policies and shelter rules.
• Monitor resident behavior and overall well-being; address concerns promptly.
• Respond to crisis situations with de-escalation and safety protocols.
• Maintain a drug-, alcohol-, and violence-free environment per policies.
• Accurately record emergencies, incidents, and notable events during shifts.
• Collaborate with case managers and team members to support client self-sufficiency.
• Ensure confidentiality of all client information and records.

Skills

Crisis management

De-escalation

Multitasking

Organizational skills

Independent work

Professional communication

Team collaboration

Confidentiality

Boundary setting

Urgency & responsiveness

Microsoft Office

Education

High school diploma or equiv.

CPR/BLS/First Aid cert within 3 months

Tools

Microsoft Office

Job description

Interfaith Community Services INC in Escondido, CA is seeking aResident Coordinator for the Detox Program to maintain a safe living environment. You will collaborate with case managers to support client self-sufficiency and coordinate services for individuals in need.

The role requires crisis response, documentation, and adherence to program policies. A high school diploma and CPR/BLS/First Aid certification are needed within three months, with bilingual Spanish/English preferred.