Overnight Remittance Processing Associate I

Fidelity Information Services, LLC; Canton (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Fidelity Information Services, LLC is seeking an Remittance Processing Associate for an on-site overnight shift in Canton, MA. The role focuses on processing customer payments, maintaining remittance equipment, and handling exception items.

Required are a high school diploma or GED and prior lockbox experience. Strong organizational, written and verbal communication skills are essential to ensure accurate processing and timely reporting.

Qualifications

• High school diploma or GED.
• Prior or current lockbox experience.
• Knowledge of remittance and item processing procedures.
• Ability to identify errors in calculations and balances.
• Ability to organize, assemble, and sequence work efficiently.
• Effective written and verbal communication skills.
• Ability to work the required overnight, on-site schedule.

Responsibilities

• Prepare customer payments for processing.
• Coordinate setup and maintenance activities for remittance processing equipment.
• Research and process adjustments.
• Process exception items.
• Maintain inventory of remittance processing supplies.
• Prepare outgoing collection notices for clients.
• Verify and distribute processing output.
• Perform other related duties as assigned.

Skills

Lockbox experience

Overnight work readiness

Written and verbal communication

Organizational skills

Education

High school diploma / GED

Tools

Remittance processing equipment

Job description

Fidelity Information Services, LLC is seeking an Remittance Processing Associate for an on-site overnight shift in Canton, MA. The role focuses on processing customer payments, maintaining remittance equipment, and handling exception items.

Required are a high school diploma or GED and prior lockbox experience. Strong organizational, written and verbal communication skills are essential to ensure accurate processing and timely reporting.