Overnight Parking Guest Ambassador – Customer Service

Park Place Parking & Fast Park and Relax; Memphis (TN); On-site; USD 14,000 - 21,000; Part time

Benefits offered by this job

Medical (PPO or HDHP)

Dental

Vision

Health Savings Account (HSA)

Basic Life / AD&D

Supplemental Life / AD&D

Disability Insurance

Employee Assistance Program (EAP)

401(k) Retirement Savings Plan

Paid Time Off (PTO)

Holiday Pay

Job summary

Fast Park & Relax is seeking a dependable Parking Guest Ambassador in Memphis to help manage parking operations and assist guests throughout their parking experience. This part-time overnight role focuses on reliable, customer-focused service in a fast-paced environment.

You will direct traffic, monitor spaces, enforce rules, operate gates and ticket systems, and prepare occupancy and incident reports. The ideal candidate communicates well, stays calm under pressure, and can work 12am–8am on

Qualifications

• High School Diploma or GED or equivalent required.
• Minimum of one year in dispatching, customer service, or related field.
• Experience handling high-volume phone calls and radio communications.
• Experience in fast-paced environment with multitasking.

Responsibilities

• Direct incoming and outgoing vehicles to available spaces using clear hand signals and verbal instructions.
• Monitor parking lots to ensure space usage and prevent congestion.
• Enforce parking rules, including time limits and prohibited areas.
• Respond to customer questions about parking availability, directions, and regulations.
• Assist customers with parking-related issues (lost tickets, lockouts, etc.).
• Operate parking equipment, including gates, ticket dispensers, and payment systems.
• Prepare reports on parking occupancy, revenue, and incidents.
• Maintain a clean, safe work area and ensure security of facilities.
• Perform other related duties as assigned.

Skills

Customer service

Overnight shifts

Excellent communication

Multitasking

Teamwork

Calm under pressure

English proficiency

Education

High School Diploma or GED

Tools

Two-way radios

Parking equipment

Job description

Fast Park & Relax is seeking a dependable Parking Guest Ambassador in Memphis to help manage parking operations and assist guests throughout their parking experience. This part-time overnight role focuses on reliable, customer-focused service in a fast-paced environment.

You will direct traffic, monitor spaces, enforce rules, operate gates and ticket systems, and prepare occupancy and incident reports. The ideal candidate communicates well, stays calm under pressure, and can work 12am–8am on