Overnight Parking Guest Ambassador — 12am–8am

FAST PARK Co.; Brook Park (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

HSA

Life Insurance

Disability Insurance

EAP

401(k)

PTO

Holiday pay

Job summary

Fast Park & Relax in Brook Park, OH is seeking a Parking Guest Ambassador for the overnight shift from 12am to 8am, Saturdays through Mondays. This role focuses on guiding traffic, enforcing policies, and delivering exceptional guest service in an outdoor parking setting.

Responsibilities include operating gates and ticket systems, assisting guests with directions, and maintaining safety and efficiency. Prior parking or customer service experience is preferred; ability to work outdoors in

Qualifications

• High School Diploma or GED or equivalent education/experience.
• Experience in dispatching, customer service or related field is preferred.
• Experience handling high-volume phone calls and radio communications is desirable.
• Strong communication and interpersonal skills; able to stay calm in stressful situations.

Responsibilities

• Direct incoming and outgoing traffic to available parking spaces with clear signals and verbal guidance.
• Monitor parking areas to maximize space use and prevent congestion.
• Enforce parking policies including time limits and restricted zones.
• Assist guests with questions about parking availability, directions, and procedures.
• Resolve parking-related issues such as lost tickets or vehicle lockouts.
• Operate and troubleshoot parking equipment (gates, ticket dispensers, payment systems).
• Track parking activity and report occupancy, revenue, and incidents.

Skills

Customer service

Communication

Conflict resolution

English proficiency

Teamwork

Attention to detail

Problem solving

Outdoor work

Education

High School Diploma or GED

Tools

Parking equipment operation

Two-way radios

Job description

Fast Park & Relax in Brook Park, OH is seeking a Parking Guest Ambassador for the overnight shift from 12am to 8am, Saturdays through Mondays. This role focuses on guiding traffic, enforcing policies, and delivering exceptional guest service in an outdoor parking setting.

Responsibilities include operating gates and ticket systems, assisting guests with directions, and maintaining safety and efficiency. Prior parking or customer service experience is preferred; ability to work outdoors in