Overnight Parking Garage Security Officer | Part-Time | Palm Beach County Convention Center

Oak View Group; West Palm Beach (FL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group is seeking a dependable Overnight Parking Garage Security Officer at the Palm Beach County Convention Center to maintain a safe, secure environment overnight. You will patrol, assist guests, and address parking issues while upholding professional security standards.

The role requires independent work, strong customer service, and a calm, problem-solving approach. Hourly pay is $16.00, with part-time benefits including a 401(k) plan and matching.

Qualifications

• Prior security or parking-related work preferred.
• Ability to work independently overnight with limited supervision.
• Strong observation, problem-solving and decision-making skills.
• Able to troubleshoot basic parking, gate, ticketing and access-control issues.
• Excellent communication and customer-service skills.

Responsibilities

• Monitor parking garage, entrances, exits, elevators, stairwells and surrounding areas for safety and security concerns.
• Conduct regular foot and vehicle patrols of assigned areas.
• Maintain a visible security presence during overnight shift.
• Assist guests, employees, vendors, and visitors with parking-related questions.
• Troubleshoot common parking issues and coordinate with appropriate personnel when needed.
• Respond to alarms, incidents, and emergencies per procedures.
• Document incidents and report security-related activity.

Skills

Security experience

Parking operations

Hospitality

Customer service

Facilities

Education

Florida security officer licensing

Tools

Security cameras

Access-control systems

Parking equipment

Job description

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Palm Beach County Convention Center is seeking a dependable and professional Overnight Parking Garage Security Officer to help maintain a safe, secure, and orderly environment throughout the parking garage and surrounding areas during overnight hours. This position is responsible for monitoring the parking facilities, conducting routine patrols, maintaining a visible security presence, and assisting guests, employees, and visitors with parking-related concerns. The Overnight Parking Garage Security Officer will also troubleshoot common parking issues and coordinate with the appropriate personnel when additional assistance is required. The ideal candidate is reliable, attentive, professional, and comfortable working independently during overnight hours. The ability to exercise sound judgment, resolve problems, and provide excellent customer service is essential.

This role pays an hourly rate of $16.00

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until November 27, 2026.

Responsibilities

• Monitor the parking garage, entrances, exits, elevators, stairwells, and surrounding areas for safety and security concerns.
• Conduct regular foot and vehicle patrols of assigned areas.
• Maintain a visible security presence throughout the overnight shift.
• Assist guests, employees, vendors, and visitors with parking-related questions and concerns.
• Troubleshoot common parking issues, including access, parking tickets, payment concerns, gates, and vehicle entry/exit problems.
• Respond to parking equipment issues and contact appropriate personnel or vendors when additional assistance is needed.
• Monitor security cameras and report suspicious activity, safety hazards, property damage, or other unusual conditions.
• Respond appropriately to alarms, incidents, disturbances, accidents, and emergencies according to established procedures.
• Assist motorists experiencing parking or access-related difficulties when appropriate and within established procedures.
• Enforce parking rules and facility policies in a professional and courteous manner.
• Document incidents, parking issues, maintenance concerns, and other relevant activity in security logs and daily reports.
• Communicate important overnight issues to supervisors and incoming staff.
• Monitor the condition of doors, gates, lighting, elevators, signage, and other facility features that may affect safety and security.
• Contact law enforcement, emergency services, maintenance, parking operations, or management when necessary.
• Protect convention center property and report unauthorized access, theft, vandalism, or other security concerns.
• Provide professional customer service while maintaining appropriate security standards.
• Perform other related security, parking, and facility-support duties as assigned.

Qualifications

• Previous experience in security, parking operations, hospitality, customer service, facilities, or a related field preferred.
• Ability to work independently during overnight hours with limited direct supervision.
• Strong observation, problem-solving, and decision-making skills.
• Ability to troubleshoot basic parking, gate, ticketing, and access-control issues.
• Excellent communication skills.
• Strong customer-service skills and the ability to interact professionally with guests and employees.
• Ability to remain calm and professional when dealing with difficult or unexpected situations.
• Ability to accurately document incidents and communicate important information to supervisors.
• Dependable, punctual, and willing to work an overnight schedule.
• Ability to stand and walk for extended periods while conducting routine patrols.
• Ability to respond appropriately to emergencies and safety concerns.
• Basic computer skills required; familiarity with security cameras, access-control systems, or parking equipment is a plus.
• Must meet applicable Florida requirements for employment as a security officer, including any required licensing or credentials.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.