Public Safety Officer | Full-Time | Palm Beach County Convention Center

Oak View Group; West Palm Beach (FL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) Savings Plan

401(k) matching

Paid Time Off

Job summary

Oak View Group is seeking a Public Safety Officer to ensure the safety and security of the Palm Beach County Convention Center in West Palm Beach, FL. This role delivers world-class service to guests and may include special assignments on non-event days, with an hourly pay rate of $16.00–$17.00.

The position offers health, dental, vision insurance, a 401(k) plan with matching, paid time off, and 11 holidays.

Qualifications

• Demonstrable experience performing public facility security duties.
• Experience in a large, service-oriented environment is preferred.
• Familiarity with crowd management techniques or related certification is a plus.
• Ability to lift heavy objects and stand outdoors for extended periods.
• Working knowledge of relevant federal, state, and local laws and regulations.
• Proficiency with Microsoft Office and basic internet usage.

Responsibilities

• Provide assistance for all services and activities involved in facility and event security.
• Coordinate event security in collaboration with client security personnel.
• Monitor fire safety and surveillance equipment; manage card access systems.
• Work security check points and posts.
• Assist supervisor with public safety duties, theft deterrence, and loss prevention.
• Complete building, parking lot, and safety inspections as part of daily duties.
• Assist supervisor in interactions with law enforcement and fire rescue.
• Support Workplace Injury and Workers' Comp reporting processes.
• Assist with issuing keys to employees and clients as needed.
• Recommend modifications to safety programs, policies, and procedures.
• Support daily parking operations when required.
• Perform other duties as assigned by the supervisor.

Skills

Public facility security

Experience in service environment

Crowd management

Physical fitness

Laws & regulations

MS Office / Internet

Job description

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

This Public Safety Officer position is committed to providing world-class service for the Palm Beach County Convention Center. The Public Safety Officer position is responsible for ensuring the safety and security of the venue & all events. Special security assignments may be available during non-event days/nights. The security team is a provider of direct service to our guests and must always exhibit a professional and courteous demeanor.

This role pays an hourly rate of $16.00 - $17.00.

Benefits for Full-Time Roles

Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until February 5, 2026.

About The Venue

The Palm Beach County Convention Center is a multi-purpose facility in West Palm Beach, Florida, managed by the Oak View Group. The Center features a 100,000-square-foot exhibit hall, a 22,000-square-foot ballroom and 21,000 square feet of flexible meeting space, as well as connecting to the 400-room Hilton West Palm Beach.

Responsibilities

• Provide assistance for all services and activities involved in facility and event security.
• Coordinate the function of event security in conjunction with the client's security personnel.
• Monitor fire safety equipment, surveillance equipment, and card access equipment.
• Work security check points/posts.
• Assist supervisor in general duties of public safety, theft deterrence, and loss prevention.
• Complete building, parking lot, and safety inspections as part of your daily duties.
• Assist supervisor in interaction with law enforcement and fire rescue.
• Assist supervisor as shift contact for workplace injury and Worker's Comp reporting.
• Assist the supervisor in issuing keys to employees and clients.
• Recommend modifications to safety programs, policies, and procedures as appropriate.
• Assist with daily parking operations when needed.
• Perform other duties and responsibilities as required by the supervisor.

Qualifications

• Possess demonstrable experience in the performance of public facility security duties.
• Verifiable experience of similar operations in a large, service-oriented environment.
• Familiarity with or certification in crowd management and control techniques.
• Able to lift heavy objects; bend, stoop, reach, walk, and stand outdoors for long periods, unaided.
• Working knowledge of pertinent federal, state, and local laws, codes, and regulations.
• Computer proficiency in Microsoft Office and internet use.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.