Overnight Operations Leader – Front Desk & Guest Services

Hyatt Regency

Morristown (NJ)

On-site

USD 42,000 - 52,000

Full time

3 days ago
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Benefits offered by this job

Complimentary hotel nights
Discounts at Hyatt properties
Medical insurance
Tuition reimbursement
401K plan

Job summary

Hyatt Regency Morristown at Headquarters Plaza is seeking a hands-on Overnight Supervisor to help oversee hotel operations during the overnight shift. You will work with front office staff, guest services, housekeeping and laundry to ensure a seamless guest experience.

The role requires a true customer service mindset and at least one year of front office supervisory experience in a fast-paced hotel environment. A flexible schedule is necessary to cover overnight shifts.

Qualifications

  • Strong verbal and written communication skills.
  • Customer-focused approach in a fast-paced hotel environment.
  • Minimum of one year front office supervisory experience preferred.

Responsibilities

  • Assist in overseeing hotel operations during Overnight shift.
  • May supervise front office staff, guest services, housekeeping and laundry as needed.
  • Provide leadership to team to ensure smooth overnight operations.

Skills

Verbal communication
Written communication
Customer service orientation
Flexibility in schedule

Job description

Hyatt Regency Morristown at Headquarters Plaza is seeking a hands-on Overnight Supervisor to help oversee hotel operations during the overnight shift. You will work with front office staff, guest services, housekeeping and laundry to ensure a seamless guest experience.

The role requires a true customer service mindset and at least one year of front office supervisory experience in a fast-paced hotel environment. A flexible schedule is necessary to cover overnight shifts.

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