Overnight Operations Lead – Behavioral Health

Newport Academy; Seymour (CT); On-site; USD 52,000 - 72,000; Full time

Job summary

Newport Academy is seeking an Overnight Operations Supervisor to lead overnight operations across behavioral health programs in Seymour, CT. You will coordinate staffing, training, and resource management to maintain high-quality, compassionate care.

The role partners with clinical and operations teams to create a safe, healing environment, uphold patient safety, and ensure smooth nightly operations with proactive staffing plans and effective communication.

Qualifications

• High school diploma or GED is required.
• Bachelor’s or associate degree in human services, counseling, psychology, or social work preferred.
• State approved credential OR minimum one year of experience working with adolescents/young adults in a mental health setting required.
• Minimum of one year of experience in a lead, supervisory, or management role preferred.
• Must have a valid driver’s license and be eligible for insurance coverage for driving company vehicles.
• The minimum age is 18 years old as a requirement for employment.
• Health Screening, TB Clearance, valid CPR and Criminal Record Clearance are required prior to employment.
• Must complete CPI and CPR Training within first 30 days.

Responsibilities

• Support the Operations Manager with recruitment and onboarding overnight staff.
• Maintain proactive staffing plans and schedules to ensure proper supervision across programs during overnight shift.
• Process payroll and time off requests, as well as performance evaluations for direct reports.
• Intervene and provide support during crisis situations.
• Assist on the floor to fill in for staffing gaps as they arise.
• Point of contact for ongoing or overnight crisis situations for parents and provide updates to clinical/operational teams.
• Communicate with daytime Operations Managers to ensure proper patient safety protocols.
• Schedule regular staff meetings and training for overnight direct care staff.
• Attend RCAs and other meetings as required.

Skills

Staff supervision

Recruitment

Training delivery

Crisis management

Communication

Payroll scheduling

Driver's license

Education

High school diploma or GED

Bachelor’s or associate degree in human services, counseling, psychology, or social work

Tools

Relias

CPR training

Job description

Newport Academy is seeking an Overnight Operations Supervisor to lead overnight operations across behavioral health programs in Seymour, CT. You will coordinate staffing, training, and resource management to maintain high-quality, compassionate care.

The role partners with clinical and operations teams to create a safe, healing environment, uphold patient safety, and ensure smooth nightly operations with proactive staffing plans and effective communication.