Behavioral Health Operations Director (On-site)

Newport Academy; Mankato (MN); On-site; USD 95,000 - 125,000; Full time

Job summary

Newport Academy is seeking a Director of Operations to partner with program leaders in managing administrative and clinical matters. The role covers staffing, compliance, finance, business development, marketing and admissions, aligning daily decisions with Newport’s mission and values.

The role requires a Bachelor's in behavioral health operations with 3+ years in operational leadership, and a strong ability to drive service excellence and financial performance in an RTC/behavioral health

Qualifications

• Bachelor's degree or equivalent experience in behavioral health operations.
• Minimum of three years' experience as a Program Director, Executive Director or Operations/Clinical Manager in RTC or behavioral health settings.
• Working knowledge of state/federal regulatory and accreditation requirements for behavioral health management.
• Working knowledge of operations, financial management and marketing frameworks.

Responsibilities

• Plan, organize, and implement routine operations elements and opportunities.
• Assess program and staff needs; address concerns and propose improvements.
• Ensure compliance with Joint Commission standards and licensing regulations and Newport policies.
• Daily rounds with staff and coordination with onsite teams.
• Oversee residential, clinical, facilities, nursing and culinary operations; collaborate with admissions, clinical outreach and alumni operations.
• Monitor KPIs for client/family/referent satisfaction, treatment completion, turnover and EBIDTA; analyze KPI reports to identify opportunities and strategies.
• Perform other duties as assigned.

Skills

Professionalism

Customer Focus

Alignment

Communications

Leadership

Decision Quality

Interpersonal Savvy

Integrity and Trust

Managerial Courage

Planning

Education

Bachelor's degree or equivalent experience in behavioral health operations

Job description

Newport Academy is seeking a Director of Operations to partner with program leaders in managing administrative and clinical matters. The role covers staffing, compliance, finance, business development, marketing and admissions, aligning daily decisions with Newport’s mission and values.

The role requires a Bachelor's in behavioral health operations with 3+ years in operational leadership, and a strong ability to drive service excellence and financial performance in an RTC/behavioral health